"Probability score": 0.7

"Question improvement suggestion": Please provide more information about the error message you are receiving when the program crashes, and any recent changes to your system. Also, let us know if you have tried any troubleshooting steps already.

In the meantime, based on the information you have provided, here is a suggested answer to your question:

Hello,

I'm sorry to hear that you're experiencing issues with Trados Studio 2024 after updating to version 18.0.2.3255. Here are some steps you can take to troubleshoot this issue:

Step 1: Check for and install any Windows updates. This can help ensure that your system is up-to-date and compatible with the latest version of Trados Studio.

Step 2: Repair your Trados Studio installation. You can do this by following the guide 'Repairing your installation of Trados Studio'.

Step 3: Ensure .NET Framework 4.7.2 or later is installed. Trados Studio 2024 requires .NET Framework 4.8 or later.

Step 4: Refresh your .NET Framework installation by toggling the .NET 4.5 (or higher) feature off and on. This can help resolve any issues with the .NET Framework that may be causing Trados Studio to crash.

Step 5: Check for corrupted Translation Memory by disabling TMs one by one. If Trados Studio stops crashing after disabling a specific TM, that TM may be corrupted.

Step 6: Check for corrupted Termbase by disabling termbases one by one. If Trados Studio stops crashing after disabling a specific termbase, that termbase may be corrupted.

Step 7: Store translation resources locally instead of on shared drives or cloud services. This can help prevent issues with accessing these resources that may cause Trados Studio to crash.

Step 8: Consider resetting Trados Studio to default settings. This can help resolve any issues with the settings that may be causing Trados Studio to crash.

If you continue to experience issues after trying these steps, it may be necessary to roll back to a previous version of Trados Studio. However, this should be considered a last resort, as it may not be compatible with your current projects.

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.

RWS Community AI

Thank you! I repaired the installation and that seems to have solved the problem.