"Probability score": 0.7

"Question improvement suggestion": Please provide any error messages you might be receiving when Trados Studio freezes. Also, it would be helpful to know if there were any recent changes to your system or software before this issue started occurring.

In the meantime, based on the information you have provided, here is a suggested answer to your question:

Hello Noemí,

I'm sorry to hear that you're experiencing issues with Trados Studio 2022. Here are some steps you can try to resolve the issue:

Step 1: Try to delete the user you added without an email address. If you can't do this because Trados freezes, you might need to manually delete the user from the Trados Studio configuration files. These are usually located in C:\Users\Your_user\AppData\Local\Trados\Trados Studio\Studio1n, where 1n corresponds to the number of your Studio version. For example, 17 would be for Studio 2022.

Step 2: After deleting the user, try to add a new user again, this time with both a name and an email address.

Step 3: If the issue persists, you might need to reinstall Trados Studio. Before doing this, make sure to back up any important data.

Step 4: If none of the above steps work, it might be a more complex issue that requires further investigation. In this case, you might need to contact the Trados Support team for further assistance.

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.

RWS Community AI

"Probability score": 0.7

"Question improvement suggestion": Please provide any error messages you might be receiving when Trados Studio freezes. Also, it would be helpful to know if there were any recent changes to your system or software before this issue started occurring.

In the meantime, based on the information you have provided, here is a suggested answer to your question:

Hello Noemí,

I'm sorry to hear that you're experiencing issues with Trados Studio 2022. Here are some steps you can try to resolve the issue:

Step 1: Try to delete the user you added without an email address. If you can't do this because Trados freezes, you might need to manually delete the user from the Trados Studio configuration files. These are usually located in C:\Users\Your_user\AppData\Local\Trados\Trados Studio\Studio1n, where 1n corresponds to the number of your Studio version. For example, 17 would be for Studio 2022.

Step 2: After deleting the user, try to add a new user again, this time with both a name and an email address.

Step 3: If the issue persists, you might need to reinstall Trados Studio. Before doing this, make sure to back up any important data.

Step 4: If none of the above steps work, it might be a more complex issue that requires further investigation. In this case, you might need to contact the Trados Support team for further assistance.

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.

RWS Community AI