Vassily Buryanau 

I think part of the problem is you upgraded from 2019, so skipped 2021 and 2022.  In this time it's quite likely that things change and if you use a Project Template that will obviously contain references to older settings and filetypes etc. then you risk a couple of things:

1. introducing old bugs into new software

2. things not working as expected

You surely know this already, but I think the way forward would be to create new project templates for your immediate needs and then add them as needed going forward.  I know where you're coming from, and one reason for making a trial available is to give users time to test things out before taking the leap... even more important in a company, although I would expect most companies do carry out testing before making decisions like this.

This is where cloud working has considerable advantages because the whole process of maintaining the software is covered and you don't have to battle with these sort of processes and concentrate on just doing the work.

Hi Paul,

You're completely right. In my defense, I did download the trial version of Trados Studio 2024 before we purchased it, and I even used that trial version to work on a real project for a week or two, but, unfortunately, I didn't try populating project translation memories or creating a new project using my custom template, so these problems came as an unpleasant surprise to me.

Thank you for your help,

Vassily