"Probability score": 0.8

"Question improvement suggestion": Please provide any error codes that appeared along with the error message. Also, mention if there were any recent changes to your system or software.

In the meantime, based on the information you have provided, here is a suggested answer to your question:

Hello Brenda,

I'm sorry to hear about the issue you're experiencing. It seems like there might be a problem with the tag verification in your Trados Studio 2019. Here are some steps you can try to resolve the issue:

Step 1: Close Trados Studio if it's currently open.

Step 2: Navigate to the folder: C:\Program Files (x86)\SDL\SDL Trados Studio\Studio16 on your computer.

Step 3: Look for the file "Sdl.Verification.Tag Verifier.dll" and create a backup of it. You can do this by zipping it using any archiving software (e.g., Win RAR, 7-zip). If you receive an "Access denied" error message, you can simply copy this file to your Desktop or any other location where you can easily find it.

Step 4: Replace the "Sdl.Verification.Tag Verifier.dll" with the version of the file attached to the article you were reading (administrator rights may be necessary to perform this change).

Step 5: Restart Trados Studio and try to open the problematic file again.

If the problem persists, it might be necessary to repair the file. Trados Studio has a built-in feature for repairing corrupted files. You can find this option under the "File" menu, then "Repair File".

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.

RWS Community AI

Error message: 

Corrupt file: Missing tag information for tag with id: 'Bold'

After running Review > Verify Trados stopped working and closed. After reopening I get this error message and file will not open. 

Restarted computer. 

AI step 4 is unclear (Replace the "Sdl.Verification.Tag Verifier.dll" with the version of the file attached to the article you were reading) No idea which article AI is referring to.

Could also not use 'repair file', because I can't locate it. No Repaur file under File menu, Help function can't find it either. Is there someone else than AI who can help me out here?

Hi Brenda Hofman 

Please see this article https://gateway.rws.com/csm?sys_kb_id=675b2e681bcb9a50772c0dcad34bcb9d&id=kb_article_view

Kind regards,

Thanks Elisa Maxim,

We tried this, but it didn't work. Is there anyone who would be able to extract the 82% target out of the Return Package I made after the error occurred?

At this point I prefer copy pasting to trying to fix this. It's too technical for me. I am a translator and am better with words than this sort of issues.

Brenda Hofman 

Isn't the file confidential? If not, you can e-mail it to emaxim@rws.com

Kind regards,

Just leaving this as a note. The issue has been solved in the meantime by the end customer, by extracting the target from the return package.