Error that led to a crash for no obvious reason at all!

Fullscreen sdlerror-202549-18h22m41s.sdlerror.xml Download

<SDLErrorDetails time="4/9/2025 6:22:46 PM">
  <ErrorMessage>Attempted to read or write protected memory. This is often an indication that other memory is corrupt.</ErrorMessage>
  <Exception>
    <Type>System.AccessViolationException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <HelpLink />
    <Source>Sdl.DesktopEditor.Control</Source>
    <HResult>-2147467261</HResult>
    <StackTrace><![CDATA[   at Tree.DocumentControl.vl_WindowProc(DocumentControl* , HWND__* , UInt32 , UInt32 , Int32 )
   at FrameworkDocumentControl.vl_WindowProc(FrameworkDocumentControl* , HWND__* h_wnd, UInt32 n_msg, UInt32 w_p, Int32 l_p)
   at System.Windows.Forms.UnsafeNativeMethods.CallWindowProc(IntPtr wndProc, IntPtr hWnd, Int32 msg, IntPtr wParam, IntPtr lParam)
   at System.Windows.Forms.NativeWindow.DefWndProc(Message& m)
   at System.Windows.Forms.Control.DefWndProc(Message& m)
   at System.Windows.Forms.Control.WmMouseMove(Message& m)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)]]></StackTrace>
  </Exception>
  <Environment>
    <ProductName>Trados Studio</ProductName>
    <ProductVersion>Studio18</ProductVersion>
    <EntryAssemblyFileVersion>18.0.2.3255</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1033</OperatingSystemLanguage>
    <CodePage>1256</CodePage>
    <LoggedOnUser>ADMINSAM\Ahmed</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>ADMINSAM</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>50276084 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>

Can you please check the erro above that led to Trados crashing? Of course there is no corrupt TM or the like at all, and this happens frequently and I have no idea why! Just working normally and this happens all of a sudden, so it is very disruptive I must say to the workflow. Thanks a lot.

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Error that led to a crash for no obvious reason at all! .code-editor .code-editor-heading{border-top:1px solid #eaeaeb;border-left:1px solid #eaeaeb;border-right:1px solid #eaeaeb;background-color:#fbfbfb;border-radius:3px 3px 0 0;font-size:12.6px;display:flex;justify-content:space-between;align-items:center;overflow:hidden}.code-editor .code-editor-heading .icon{width:32px;height:32px;display:block;overflow:hidden;text-indent:-3000em;background-repeat:no-repeat;background-size:80%;background-position:center}.code-editor .code-editor-heading .fs{background-image:url('https://community.rws.com/cfs-filesystemfile/__key/defaultwidgets/547b4cbb4efb4c3d83533f8f35fb4b7b-1a84591e31034fac832d29ed8584666c/fullscreen.svg?_=637923381702208350')}.code-editor .code-editor-heading .dl{background-image:url('https://community.rws.com/cfs-filesystemfile/__key/defaultwidgets/547b4cbb4efb4c3d83533f8f35fb4b7b-1a84591e31034fac832d29ed8584666c/download.svg?_=637923381702118315')}.code-editor .code-editor-heading .filename{padding:10px;display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.code-editor .code-editor-heading a{color:#3e414a}.code-editor .code-editor-heading a:hover{color:teal} https://community.rws.com/# https://community.rws.com/cfs-filesystemfile/__key/communityserver-discussions-components-files/90/sdlerror_2D00_202549_2D00_18h22m41s.sdlerror.xml?_=638798134957999463 https://community.rws.com/cfs-filesystemfile/__key/communityserver-discussions-components-files/90/sdlerror_2D00_202549_2D00_18h22m41s.sdlerror.xml?_=638798134957999463 <SDLErrorDetails time="4/9/2025 6:22:46 PM"> <ErrorMessage>Attempted to read or write protected memory. This is often an indication that other memory is corrupt.</ErrorMessage> <Exception> <Type>System.AccessViolationException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type> <HelpLink /> <Source>Sdl.DesktopEditor.Control</Source> <HResult>-2147467261</HResult> <StackTrace><![CDATA[ at Tree.DocumentControl.vl_WindowProc(DocumentControl* , HWND__* , UInt32 , UInt32 , Int32 ) at FrameworkDocumentControl.vl_WindowProc(FrameworkDocumentControl* , HWND__* h_wnd, UInt32 n_msg, UInt32 w_p, Int32 l_p) at System.Windows.Forms.UnsafeNativeMethods.CallWindowProc(IntPtr wndProc, IntPtr hWnd, Int32 msg, IntPtr wParam, IntPtr lParam) at System.Windows.Forms.NativeWindow.DefWndProc(Message& m) at System.Windows.Forms.Control.DefWndProc(Message& m) at System.Windows.Forms.Control.WmMouseMove(Message& m) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)]]></StackTrace> </Exception> <Environment> <ProductName>Trados Studio</ProductName> <ProductVersion>Studio18</ProductVersion> <EntryAssemblyFileVersion>18.0.2.3255</EntryAssemblyFileVersion> <OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem> <ServicePack>NULL</ServicePack> <OperatingSystemLanguage>1033</OperatingSystemLanguage> <CodePage>1256</CodePage> <LoggedOnUser>ADMINSAM\Ahmed</LoggedOnUser> <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork> <ComputerName>ADMINSAM</ComputerName> <ConnectedToNetwork>True</ConnectedToNetwork> <PhysicalMemory>50276084 MB</PhysicalMemory> </Environment> </SDLErrorDetails> jQuery(function(j){ var fullScreenToggle = j('#fragment-1a84591e31034fac832d29ed8584666c101458571_code-editor-fs'); var codeEditor = j('#fragment-1a84591e31034fac832d29ed8584666c101458571_code-editor'); fullScreenToggle.on('click', function(){ if (codeEditor.evolutionCodeEditor('fullscreen')) { codeEditor.evolutionCodeEditor('fullscreen', false); } else { codeEditor.evolutionCodeEditor('fullscreen', true); } return false; }); }); Can you please check the erro above that led to Trados crashing? Of course there is no corrupt TM or the like at all, and this happens frequently and I have no idea why! Just working normally and this happens all of a sudden, so it is very disruptive I must say to the workflow. Thanks a lot.
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0 Paul 3 months ago

Sameh Elsharkawy

I don't think the memory referred is a TM. It's a bit hard to see any solid reason for this, but it could be due to a plugin used to modify something while in the Editor view (not necessarily a Studio plugin eiither... could be anything that is being used to modify text during UI interaction. Could be graphics driver problems... so worth making sure you're up to date. Could even be old or 3rd party dlls if you're working with an old project template for example.

So a few things to check there. Worth restoring Studio to its vanilla state and see if the problem still occurs? I know you may not like that idea, but it's the first thing the support team will do if we involve them, so worth you ruling this out yourself first.

Paul Filkin | RWS Group

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0 Sameh Elsharkawy 2 months ago in reply to Paul

Now I can 100% confirm that this issue is happening when copying tags from source to target. It happened so many times now. The question now is why this is happening? Any help would be appreciated.
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0 Sameh Elsharkawy 2 months ago in reply to Paul

Now I can 100% confirm that this issue is happening when copying tags from source to target. It happened so many times now. The question now is why this is happening? Any help would be appreciated.
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0 Paul 2 months ago in reply to Sameh Elsharkawy

Sameh Elsharkawy

Sameh Elsharkawy said:
Now I can 100% confirm that this issue is happening when copying tags from source to target.

For you I'm sure it does. I cannot reproduce this at all.

Sameh Elsharkawy said:
I will try to replicate this and see if the error comes again, but I doubt it has to do with any of the above suggestions, yet I will keep them in mind.

Please confirm you can reproduce this after working through the suggestions you don't think will help. If you have a vanilla Studio and the problem still occurs then we definitely have to fix something in Studio. If it doesn't then add back the things you removed (I know you have a lot of things installed to supplement working with Trados) one at a time until you find out which thing is triggering this behaviour.

Paul Filkin | RWS Group

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Trados Studio > 1. Trados Studio

Error that led to a crash for no obvious reason at all!