Termbase Viewer in Trados 2022 does not open

Question

Hello, 
 I've been using the Termbase Viewer in Trados Studio 2022 SR2 - 17.2.12.19084 for a while now, and it has stopped opening the file-based termbase that used to work just fine. When I click OK, the viewer doesn't upload the termbase. 
 I found some answers on RWS about a possible missing update, I ran it, but it didn't work: I downloaded it, but when I click on Install, I get the message: "Could not overwrite file "C:\ProgramData..." Access is denied". 
 Is there a solution to this termbase issue even without the update? (If the update is even the issue). Restarting the computer doesn't help. 
 
 Thanks in advance 
 Igor

Paul · Answer

Igor Vidovic 
 Can you see the Termbase Viewer pane in your project? Only it's empty? 
 Do you get termbase results from your TB?

Paul · Answer

Igor Vidovic 
 Interestingly I experienced this exact behaviour last week. I created a new termbase, added it to my project and I didn't show up. I don't know what fixed it exactly, but I think I closed the file, activated a new project, then deactivated it and went back to my original project and this time all was well. I did have this termbase on a OneDrive path which I thought would be ok as it was a small test, but this could also have part of the problem as it needed to become available properly before I could see it. 
 So I would try this: 
 
 make sure your termbase is on a path that does not have OneDrive, or any other cloud drive, in it. 
 refresh your project and see if it's there now

Trados Studio > 1. Trados Studio

Termbase Viewer in Trados 2022 does not open