Index out of range

Hello,

When I try to open Trados, I get the message saying index was out of range. I have tried to rename the Studio17 folder as indicated on the Forum. I have tried to reinstall studio 2022  and restart computer, but no changes. Can not open Trados anylonger. Working under Windows 11. I hope someone will be able to help as I have a work to deliver soon. Thanks in advance for your help. I have the following version : Trados Studio 2022 SR2 CU12

Error message in Trados Studio stating 'Index was out of range. It must not be negative and must be less than the size of the collection. Parameter name: index.'



Generated Image Alt-Text
[edited by: RWS Community AI at 6:11 PM (GMT 1) on 1 May 2025]
emoji
  • "Probability score": 0.8

    "Question improvement suggestion": Please provide the full error message and any error codes that appear when you try to open Trados Studio. Also, let us know if there were any recent changes to your system or software before this issue occurred.

    In the meantime, based on the information you have provided, here is a suggested answer to your question:

    Hello,

    I'm sorry to hear that you're experiencing issues with Trados Studio 2022. Based on your description, it seems like you've already tried some common troubleshooting steps such as renaming the Studio17 folder and reinstalling the software, but the problem persists.

    Here are a few more steps you can try:

    Step 1: Check for any updates for Trados Studio 2022 within the application. If there are any, install them and restart your computer.

    Step 2: Try running Trados Studio as an administrator. To do this, right-click on the Trados Studio icon and select 'Run as administrator'.

    Step 3: If the issue persists, you might want to consider resetting your Windows user profile. Sometimes, corrupted user profiles can cause issues with software applications. Please ensure to back up any important data before doing this.

    Step 4: If none of the above steps work, you might need to contact RWS Support for further assistance.

    I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.

    RWS Community AI

    emoji
  • Hi  

    Please also try Workaround 2 https://gateway.rws.com/csm?sys_kb_id=788de6a01b0f9a50772c0dcad34bcb2d&id=kb_article_view

    Kind regards,

    Elisa Maxim | RWS Group

    ___________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

    emoji