I had MS Office 365 installed on my laptop today. However, when I open Word, I get the error message "Compile error in hidden module: tw4winMain" followed by "The macro can't be found or has been disabled because of your Macro security settings". After clicking 3 times, Word opens. When I close Word, I also get "Compile error in hidden module". My IT guys say these error messages are being caused by my Trados Studio 2022.
Gary Harrop We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0012882.
Gary Harrop We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : CS0012882.
The issue was solved via a remote session by deleting the Studio and MT templates from the Word installation folder. The templates are not compatible with the x64 architecture of Office 365. Created article: sdl.service-now.com/csm
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