Trados Studio 2024 does not start. It stops at "Showing application window...".

Trados Studio 2024 does not start on our desktops. It seems to stop at the step "Showing application window...". See below screenshot.

Trados Studio 2024 splash screen showing version 18.0.2.3255 with the message 'Showing application window...' and copyright notice from 2000 to 2025 RWS Holdings plc or affiliates.

Already tried restarts and other desktops.

What can we do?

Thanks in advance.

Kind regards,

Luc Steenbergen



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[edited by: RWS Community AI at 2:07 PM (GMT 1) on 25 Jun 2025]
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Parents
  • Probability score: 0.7  

    Question improvement suggestion: Please provide the exact version of Trados Studio 2024 you are using, as well as your operating system version. This will help in diagnosing the issue more effectively.  

    In the meantime, based on the information you have provided, here is a suggested answer to your question:  

    Hello Luc,  

    It seems you're experiencing an issue with Trados Studio 2024 not starting properly. Here are some steps you can follow to troubleshoot and potentially resolve this issue:  

    **Step 1:** Close all RWS applications completely.  

    **Step 2:** Check for any pending Windows updates.  

    - Go to the Start menu, type "Check for updates," and select the option.  

    - Install any updates found and restart your computer.  

    **Step 3:** Run a repair installation of Trados Studio.  

    - Open the Control Panel and navigate to 'Programs and Features.'  

    - Find Trados Studio 2024 in the list, right-click on it, and select 'Repair.'  

    - Restart Trados Studio after the repair process is complete.  

    **Step 4:** Reset Trados Studio settings.  

    - Navigate to the following folder: `C:\Users\%username%\AppData\Roaming\Trados\Trados Studio\`  

    - Rename the folder corresponding to your version (e.g., 'Studio17' for Trados Studio 2024) to something like 'Studio17_old.'  

    - Restart Trados Studio.  

    **Step 5:** Check for any third-party plugins that might be causing the issue.  

    - Navigate to the same folder as in Step 4 and look for a 'Plugins' folder. Rename it to 'Plugins_old' to disable any plugins temporarily.  

    **Step 6:** If the issue persists, consider running Trados Studio as an administrator.  

    - Right-click on the Trados Studio icon and select 'Run as administrator.'  

    If none of these steps resolve the issue, it may be beneficial to check for any antivirus software that could be interfering with the application. Adding the Trados Studio installation folder as an exception in your antivirus settings can sometimes help.  

    I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.  

    RWS Community AI

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Reply
  • Probability score: 0.7  

    Question improvement suggestion: Please provide the exact version of Trados Studio 2024 you are using, as well as your operating system version. This will help in diagnosing the issue more effectively.  

    In the meantime, based on the information you have provided, here is a suggested answer to your question:  

    Hello Luc,  

    It seems you're experiencing an issue with Trados Studio 2024 not starting properly. Here are some steps you can follow to troubleshoot and potentially resolve this issue:  

    **Step 1:** Close all RWS applications completely.  

    **Step 2:** Check for any pending Windows updates.  

    - Go to the Start menu, type "Check for updates," and select the option.  

    - Install any updates found and restart your computer.  

    **Step 3:** Run a repair installation of Trados Studio.  

    - Open the Control Panel and navigate to 'Programs and Features.'  

    - Find Trados Studio 2024 in the list, right-click on it, and select 'Repair.'  

    - Restart Trados Studio after the repair process is complete.  

    **Step 4:** Reset Trados Studio settings.  

    - Navigate to the following folder: `C:\Users\%username%\AppData\Roaming\Trados\Trados Studio\`  

    - Rename the folder corresponding to your version (e.g., 'Studio17' for Trados Studio 2024) to something like 'Studio17_old.'  

    - Restart Trados Studio.  

    **Step 5:** Check for any third-party plugins that might be causing the issue.  

    - Navigate to the same folder as in Step 4 and look for a 'Plugins' folder. Rename it to 'Plugins_old' to disable any plugins temporarily.  

    **Step 6:** If the issue persists, consider running Trados Studio as an administrator.  

    - Right-click on the Trados Studio icon and select 'Run as administrator.'  

    If none of these steps resolve the issue, it may be beneficial to check for any antivirus software that could be interfering with the application. Adding the Trados Studio installation folder as an exception in your antivirus settings can sometimes help.  

    I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.  

    RWS Community AI

    emoji
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