When opening a project file from the editor on Trados Studio 2021 Freelance on Windows 11, the following error message comes up and the file does not open: "Object reference not set to an instance of an object." I reinstalled the TRADOS, but no avail.
Probability score: 0.7
Question improvement suggestion: Provide the exact version of Trados Studio you are using and any specific steps you took before encountering the error.
In the meantime, based on the information you have provided, here is a suggested answer to your question:
Hello! It sounds like you're encountering a frustrating issue with Trados Studio 2021. The error message "Object reference not set to an instance of an object" can occur for various reasons. Here are some steps you can take to try and resolve this issue:
**Step 1:** **Reset Trados Studio Settings**
- Close Trados Studio.
- Navigate to the following folder:
`C:\Users\%USERNAME%\AppData\Roaming\SDL\SDL Trados Studio\16`
- Rename the folder to `16_OLD`.
- Restart Trados Studio.
**Step 2:** **Check for Updates**
- Open Trados Studio.
- Go to `Help` > `Check for Updates` and install any available updates.
**Step 3:** **Move Project Files**
- Ensure that your project files are located on a local drive rather than a network or cloud location.
- Try running Trados Studio as an administrator and then open the project again.
**Step 4:** **Repair Installation**
- If the issue persists, consider repairing your installation of Trados Studio. You can do this through the Control Panel by selecting Trados Studio and choosing the repair option.
**Step 5:** **Remove Plugins**
- If you have any plugins installed, try uninstalling them, especially the Segment Information Viewer plugin, as it may be causing conflicts.
If none of these steps resolve the issue, you may want to consider reaching out for further assistance or checking the RWS Community for similar cases.
I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.
RWS Community AI
Probability score: 0.7
Question improvement suggestion: Provide the exact version of Trados Studio you are using and any specific steps you took before encountering the error.
In the meantime, based on the information you have provided, here is a suggested answer to your question:
Hello! It sounds like you're encountering a frustrating issue with Trados Studio 2021. The error message "Object reference not set to an instance of an object" can occur for various reasons. Here are some steps you can take to try and resolve this issue:
**Step 1:** **Reset Trados Studio Settings**
- Close Trados Studio.
- Navigate to the following folder:
`C:\Users\%USERNAME%\AppData\Roaming\SDL\SDL Trados Studio\16`
- Rename the folder to `16_OLD`.
- Restart Trados Studio.
**Step 2:** **Check for Updates**
- Open Trados Studio.
- Go to `Help` > `Check for Updates` and install any available updates.
**Step 3:** **Move Project Files**
- Ensure that your project files are located on a local drive rather than a network or cloud location.
- Try running Trados Studio as an administrator and then open the project again.
**Step 4:** **Repair Installation**
- If the issue persists, consider repairing your installation of Trados Studio. You can do this through the Control Panel by selecting Trados Studio and choosing the repair option.
**Step 5:** **Remove Plugins**
- If you have any plugins installed, try uninstalling them, especially the Segment Information Viewer plugin, as it may be causing conflicts.
If none of these steps resolve the issue, you may want to consider reaching out for further assistance or checking the RWS Community for similar cases.
I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.
RWS Community AI
I tried all of the solutions provided that applied to my situation, but nothing has worked.
Probability score: 0.8
Question improvement suggestion: Specify any additional error messages or behaviors you observed after trying the suggested solutions, and mention if you have any specific plugins installed that might be causing conflicts.
In the meantime, based on the information you have provided, here is a suggested answer to your question:
Hello! I'm sorry to hear that the previous solutions did not resolve your issue with Trados Studio. Here are some additional steps you can take to troubleshoot the "Object reference not set to an instance of an object" error:
**Step 1:** **Check for Conflicting Plugins**
- If you have any third-party plugins installed, they might be causing conflicts. Try disabling or uninstalling them, especially the Segment Information Viewer plugin, and see if that resolves the issue.
**Step 2:** **Registry Check**
- Open the Registry Editor by typing "regedit" in the Start menu and running it as an administrator.
- Navigate to the following paths:
`Computer\HKEY_CLASSES_ROOT\sdlproject.http\shell\open\command`
`Computer\HKEY_CLASSES_ROOT\sdlproject.https\shell\open\command`
- Ensure that the values point to the correct version of Trados Studio you are using. For example, for Trados Studio 2021, it should be:
`"C:\Program Files (x86)\SDL\SDL Trados Studio\Studio16\SDLTrados Studio.exe" /open Server Project "%1"`
**Step 3:** **User Profile Reset**
- Go to `File -> Setup -> Manage user profiles` and reset your user profile. This can sometimes resolve issues related to user settings.
**Step 4:** **FreshStart Application**
- Consider using the FreshStart application from the RWS AppStore to reset your Trados Studio environment. This can help clear out any lingering issues.
**Step 5:** **Reinstall Trados Studio**
- If none of the above steps work, you may want to completely uninstall Trados Studio, ensuring that all related files and folders are removed, and then reinstall it. Make sure to back up your settings and resources before doing this.
If you continue to experience issues, please provide any additional error messages or behaviors you observe, as this information can help in diagnosing the problem further.
I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.
RWS Community AI
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