Trying a retrofit with Trados Studio 2024, the command 'select a file' remains greyed out so can't be activated. Any solutions? workarounds?

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RWS Community AI · Accepted Answer

Probability score: 0.8 
 Question improvement suggestion: Specify if there are any error messages or specific behaviors when trying to select the file, as this can help in diagnosing the issue more effectively. 
 In the meantime, based on the information you have provided, here is a suggested answer to your question: 
 Hello! 
 It seems you're encountering an issue with the 'Select a file' command being greyed out while working with a local project in Trados Studio 2024. Here are some steps you can take to troubleshoot and potentially resolve this issue: 
 **Step 1:** Confirm that you are indeed working on a local project. Since you mentioned that you do not have a team account, ensure that the project was created as a local project. 
 **Step 2:** Check if the project is properly set up. Sometimes, if the project is not configured correctly, certain commands may be disabled. You can do this by going to the project settings and verifying that all necessary files are included. 
 **Step 3:** Ensure that the file you are trying to select is compatible with the project settings. If the file type is not supported or if there are issues with the file itself, the command may remain greyed out. 
 **Step 4:** If the issue persists, consider resetting your Trados Studio settings. You can do this by navigating to the appropriate folder (C:\Users\%USERNAME%\AppData\Roaming\Trados\Trados Studio\18) and renaming the relevant XML files to reset your settings. 
 **Step 5:** If none of the above steps work, you may want to run a repair installation of Trados Studio through the Control Panel. This can help fix any underlying issues with the software. 
 If you continue to face difficulties, please provide more details about any specific error messages or behaviors you are encountering when trying to select the file. This will help in diagnosing the issue more effectively. 
 I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again. 
 RWS Community AI

Trados Studio > 1. Trados Studio

Trying a retrofit with Trados Studio 2024, the command 'select a file' remains greyed out so can't be activated. Any solutions? workarounds?