I am a student and have already obtained my Level 1 certification. I would like to take Level 2, but when I click “start exam,” I get this error:
"500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed."
Probability score: 0.6
Question improvement suggestion: Provide more details about the steps you took before encountering the error, and specify the browser and operating system you are using.
In the meantime, based on the information you have provided, here is a suggested answer to your question:
Hello,
It seems you are encountering a "500 - Internal server error" when trying to start your Level 2 certification exam. This type of error typically indicates a problem on the server side, which may not be directly related to your actions. Here are some steps you can take to troubleshoot the issue:
**Step 1:** Ensure you are logged into the correct RWS account. Double-check the account number in the browser link to confirm you are using the right credentials.
**Step 2:** Clear your browser cache. Sometimes, cached data can cause issues with loading pages correctly.
**Step 3:** Try accessing the exam from a different browser or device to see if the issue persists.
**Step 4:** If the problem continues, check your email for any communication from RWS University regarding the certification exams. They may provide specific instructions or updates about the server issues.
**Step 5:** If you still cannot access the exam, consider logging a support case through the RWS Support Gateway for further assistance.
Please keep an eye on your email for updates from RWS University, as they will provide guidance on how to proceed with your certification.
I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.
RWS Community AI
We've moved the certifications to our RWS University platform. I notified the learning team to add your Level 2 and 3 certifications to RWS University.
The certifications will be soon available via RWS University https://university.rws.com/users/sign_in?next=/dashboard
Please register to be able to access them. In case you have any issues, please contact learn@rws.com
Kind regards,
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
We've moved the certifications to our RWS University platform. I notified the learning team to add your Level 2 and 3 certifications to RWS University.
The certifications will be soon available via RWS University https://university.rws.com/users/sign_in?next=/dashboard
Please register to be able to access them. In case you have any issues, please contact learn@rws.com
Kind regards,
Elisa Maxim | RWS Group
___________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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