Trados Studio 2024 not opening

Hi, 

I bought Studio 2024 two months ago. This is the first time it doesn't open. I tried repairing it through control panel and did a restart but didn't open. When I asked AI, it asked me to rename the folder but didn't do it. Is there a quick solution for this, please?

QB

A dialog box with the title 'Trados Studio' displaying the message 'Trados Studio is not responding'. Options include 'Close the program' and 'Wait for the program to respond'.



Removed AI Suggestion
[edited by: Qais Bajaeifir at 5:35 PM (GMT 0) on 1 Nov 2025]
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Parents
  • Probability score: 0.7  

    Question improvement suggestion: Provide the exact error message you are encountering when trying to open Trados Studio 2024, as this will help in diagnosing the issue more effectively.  

    In the meantime, based on the information you have provided, here is a suggested answer to your question:  

    Hello,  

    It seems you're having trouble opening Trados Studio 2024. Here are some steps you can follow to troubleshoot and potentially resolve this issue:

    **Step 1:** Close all RWS applications completely.

    **Step 2:** Perform a repair installation:

    1. Open the Control Panel.

    2. Navigate to 'Programs and Features'.

    3. Find Trados Studio 2024 in the list, right-click on it, and select 'Repair'.

    4. Follow the prompts to complete the repair process.

    **Step 3:** Reset Trados Studio basic settings:

    1. Navigate to the following folder: `C:\Users\%username%\AppData\Roaming\Trados\Trados Studio\`.

    2. Rename the folder named 'Studio24' to 'Studio24_old'.

    3. Restart Trados Studio.

    **Step 4:** Check for any antivirus interference:

    - Ensure that your antivirus software is not blocking Trados Studio. You may need to add the installation folder as an exception.

    **Step 5:** If the issue persists, consider checking for any recent Windows updates or reinstalling Trados Studio as a last resort.

    If none of these steps resolve the issue, please provide the exact error message you are encountering, and I would be happy to assist you further!  

    I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.  

    RWS Community AI

    emoji
Reply
  • Probability score: 0.7  

    Question improvement suggestion: Provide the exact error message you are encountering when trying to open Trados Studio 2024, as this will help in diagnosing the issue more effectively.  

    In the meantime, based on the information you have provided, here is a suggested answer to your question:  

    Hello,  

    It seems you're having trouble opening Trados Studio 2024. Here are some steps you can follow to troubleshoot and potentially resolve this issue:

    **Step 1:** Close all RWS applications completely.

    **Step 2:** Perform a repair installation:

    1. Open the Control Panel.

    2. Navigate to 'Programs and Features'.

    3. Find Trados Studio 2024 in the list, right-click on it, and select 'Repair'.

    4. Follow the prompts to complete the repair process.

    **Step 3:** Reset Trados Studio basic settings:

    1. Navigate to the following folder: `C:\Users\%username%\AppData\Roaming\Trados\Trados Studio\`.

    2. Rename the folder named 'Studio24' to 'Studio24_old'.

    3. Restart Trados Studio.

    **Step 4:** Check for any antivirus interference:

    - Ensure that your antivirus software is not blocking Trados Studio. You may need to add the installation folder as an exception.

    **Step 5:** If the issue persists, consider checking for any recent Windows updates or reinstalling Trados Studio as a last resort.

    If none of these steps resolve the issue, please provide the exact error message you are encountering, and I would be happy to assist you further!  

    I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.  

    RWS Community AI

    emoji
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