Probability score: 0.8  

Question improvement suggestion: Provide the exact error message or any specific behavior observed when the software crashes to help diagnose the issue more effectively.  

In the meantime, based on the information you have provided, here is a suggested answer to your question:  

Hello,  

It sounds like you're experiencing a frustrating issue with Trados Studio 2024 crashing when opening files. Let's go through some troubleshooting steps to help resolve this:

**Step 1:** Ensure your Windows 11 is fully updated. Go to Settings > Update & Security > Windows Update and check for any pending updates. Install them and restart your computer.

**Step 2:** Since you've already repaired and reinstalled Trados, let's verify that you have the correct version of the .NET Framework installed. Trados Studio 2024 requires .NET Framework 4.8 or later. You can check this by going to Control Panel > Programs > Programs and Features.

**Step 3:** Refresh your .NET Framework installation. You can do this by going to Control Panel > Programs > Turn Windows features on or off. Uncheck the .NET Framework 4.5 (or higher) option, restart your computer, then re-enable it and restart again.

**Step 4:** Check for any corrupted Translation Memories (TMs) or termbases. Go to Project Settings > Language Pairs > Translation Memory and disable each TM one by one to see if the crash persists. Do the same for termbases under Project Settings > Language Pairs > Termbases.

**Step 5:** If your translation resources are stored on a shared drive or cloud service, try moving them to your local machine and see if that resolves the issue.

**Step 6:** If the problem continues, consider resetting Trados Studio to its default settings. You can find instructions on how to do this in the Trados documentation.

If none of these steps resolve the issue, it may be beneficial to roll back to a previous version of Trados Studio as a last resort, or consider reaching out for further assistance if the problem persists.  

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.  

RWS Community AI

Probability score: 0.8  

Question improvement suggestion: Provide the exact error message or any specific behavior observed when the software crashes to help diagnose the issue more effectively.  

In the meantime, based on the information you have provided, here is a suggested answer to your question:  

Hello,  

It sounds like you're experiencing a frustrating issue with Trados Studio 2024 crashing when opening files. Let's go through some troubleshooting steps to help resolve this:

**Step 1:** Ensure your Windows 11 is fully updated. Go to Settings > Update & Security > Windows Update and check for any pending updates. Install them and restart your computer.

**Step 2:** Since you've already repaired and reinstalled Trados, let's verify that you have the correct version of the .NET Framework installed. Trados Studio 2024 requires .NET Framework 4.8 or later. You can check this by going to Control Panel > Programs > Programs and Features.

**Step 3:** Refresh your .NET Framework installation. You can do this by going to Control Panel > Programs > Turn Windows features on or off. Uncheck the .NET Framework 4.5 (or higher) option, restart your computer, then re-enable it and restart again.

**Step 4:** Check for any corrupted Translation Memories (TMs) or termbases. Go to Project Settings > Language Pairs > Translation Memory and disable each TM one by one to see if the crash persists. Do the same for termbases under Project Settings > Language Pairs > Termbases.

**Step 5:** If your translation resources are stored on a shared drive or cloud service, try moving them to your local machine and see if that resolves the issue.

**Step 6:** If the problem continues, consider resetting Trados Studio to its default settings. You can find instructions on how to do this in the Trados documentation.

If none of these steps resolve the issue, it may be beneficial to roll back to a previous version of Trados Studio as a last resort, or consider reaching out for further assistance if the problem persists.  

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.  

RWS Community AI