Probability score: 0.6  

Question improvement suggestion: Please provide the exact error message you receive when trying to click the icon, as well as any additional details about your operating system and any recent changes made to your setup.  

In the meantime, based on the information you have provided, here is a suggested answer to your question:  

Hello,  

It seems you are experiencing issues with the fragment match window in Trados Studio 2024. Here are some steps you can take to troubleshoot and potentially resolve the problem:  

**Step 1:** Close Trados Studio completely.  

**Step 2:** Clear temporary files:  

- Press the Windows and R keys simultaneously, type `%temp%`, and press OK.  

- Delete all files and folders in the temp directory if possible.  

**Step 3:** Check for updates:  

- Ensure that you are using the latest version of Trados Studio 2024. Check for updates within the application.  

**Step 4:** Reset settings:  

- You can reset the settings files for Trados Studio. Follow the instructions in the RWS Support article on resetting settings and running a repair.  

**Step 5:** Repair installation:  

- Go to Control Panel > Programs and Features, select Trados Studio, and choose the Repair option.  

**Step 6:** Reinstall if necessary:  

- If the issue persists, consider uninstalling and then reinstalling Trados Studio. Make sure to back up your settings and resources before doing so.  

If you continue to experience issues after trying these steps, please provide any error messages you encounter, as well as details about your operating system and any recent changes to your setup. This information will help in diagnosing the problem more effectively.  

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.  

RWS Community AI

Probability score: 0.6  

Question improvement suggestion: Please provide the exact error message you receive when trying to click the icon, as well as any additional details about your operating system and any recent changes made to your setup.  

In the meantime, based on the information you have provided, here is a suggested answer to your question:  

Hello,  

It seems you are experiencing issues with the fragment match window in Trados Studio 2024. Here are some steps you can take to troubleshoot and potentially resolve the problem:  

**Step 1:** Close Trados Studio completely.  

**Step 2:** Clear temporary files:  

- Press the Windows and R keys simultaneously, type `%temp%`, and press OK.  

- Delete all files and folders in the temp directory if possible.  

**Step 3:** Check for updates:  

- Ensure that you are using the latest version of Trados Studio 2024. Check for updates within the application.  

**Step 4:** Reset settings:  

- You can reset the settings files for Trados Studio. Follow the instructions in the RWS Support article on resetting settings and running a repair.  

**Step 5:** Repair installation:  

- Go to Control Panel > Programs and Features, select Trados Studio, and choose the Repair option.  

**Step 6:** Reinstall if necessary:  

- If the issue persists, consider uninstalling and then reinstalling Trados Studio. Make sure to back up your settings and resources before doing so.  

If you continue to experience issues after trying these steps, please provide any error messages you encounter, as well as details about your operating system and any recent changes to your setup. This information will help in diagnosing the problem more effectively.  

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.  

RWS Community AI