Probability score: 0.6  

Question improvement suggestion: Please provide the exact error message you are receiving, including any error codes, and specify the version of Trados Studio you are using. Additionally, mention any troubleshooting steps you have already attempted.  

In the meantime, based on the information you have provided, here is a suggested answer to your question:  

Hello,  

It seems you are encountering an error message when trying to save a document in Trados Studio 2021. Here are some steps you can follow to troubleshoot this issue:  

**Step 1:** Ensure that all RWS applications are closed.  

**Step 2:** Restart your computer to clear any temporary issues.  

**Step 3:** Open Trados Studio again and attempt to save your document.  

If the error persists, please follow these additional steps:  

**Step 4:** Navigate to the following location on your computer:  

- For Trados Studio 2021: `C:\Users\%User Name%\App Data\Local\SDL\SDL Trados Studio\Studio16`  

**Step 5:** Look for the file named `Translation Memory Repository.xml`. Rename it to `Translation Memory Repository_old.xml` or delete it.  

**Step 6:** Restart Trados Studio and check if the issue is resolved.  

If you continue to experience the error, please provide the full error message you are receiving, including any error codes, and specify the version of Trados Studio you are using. This information will help in offering more specific assistance.  

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.  

RWS Community AI

when I look for :C:\Users\%User Name%\App Data\Local\SDL\SDL Trados Studio\Studio16

I am getting this message:  Am I doing something wrong

can you help me please?

can you help me please?

 Elizabeth Anne Camilleri 

I think you marked the two posts above as validated responses by mistake - but please correct me if something n them helped you solve the issue, and I'll flag them as validated responses again?

It's worth searching the knowledgebase (click on the link in the first error you received) and you may have found these that might help:

https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0035207

https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039974

Elizabeth Anne Camilleri said:

when I look for :C:\Users\%User Name%\App Data\Local\SDL\SDL Trados Studio\Studio16

This string contains placeholders for your username name.  So searching for "%User Name%" is likely to yield no results... unless that is actually your username ;-)

Try this instead:

%LocalAppData%\SDL\SDL Trados Studio\Studio16

Don't search for it, just press Win + R (which would be the windows key on your keyboard and the letter R at the same time) and then copy/paste that string straight into the prompt that appears:

Click OK and this should open the folder you need.

If it doesn't and you can't find these folders then you probably need to unhide your hidden files/folders:

https://www.howtogeek.com/446/show-hidden-files-and-folders-in-windows/

Thank you Paul That took  me here: what do I do next?