Probability score: 0.7  

Question improvement suggestion: Provide the exact error message you are receiving when trying to load Trados Studio, as well as the version of Windows you are using.  

In the meantime, based on the information you have provided, here is a suggested answer to your question:  

Hello Susan,  

It sounds like you're experiencing a frustrating issue with Trados Studio 2024 after your computer crash. Let's try to resolve this step by step:  

**Step 1:** Close all RWS applications.  

**Step 2:** Perform a repair installation:  

- Open the Control Panel.  

- Navigate to Programs > Programs and Features.  

- Find Trados Studio 2024 in the list, right-click on it, and select "Uninstall/Change" > "Repair."  

- Follow the prompts to complete the repair process.  

**Step 3:** Check for .NET Framework:  

- Ensure that you have the .NET Framework 4.7.2 (or later) installed. You can check this by going to Control Panel > Programs > Programs and Features.  

**Step 4:** Refresh your .NET Framework installation:  

- Go to Control Panel > Programs > Turn Windows features on or off.  

- Uncheck the .NET Framework version, restart your computer, then recheck it and restart again.  

**Step 5:** Check for corrupted Translation Memories (TMs) or Termbases:  

- If the crash occurs at a specific segment, disable TMs and termbases one by one in Project Settings to identify any corrupted resources.  

**Step 6:** Reset Trados Studio to default settings:  

- Close all RWS applications.  

- Navigate to `C:\Users\%username%\AppData\Roaming\Trados\Trados Studio\` and rename the `Studio17` folder to `Studio17_old`.  

- Restart Trados Studio.  

If these steps do not resolve the issue, please provide the exact error message you are encountering when trying to load Trados Studio, as well as your Windows version. This information will help in diagnosing the problem further.  

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.  

RWS Community AI

Probability score: 0.7  

Question improvement suggestion: Provide the exact error message you are receiving when trying to load Trados Studio, as well as the version of Windows you are using.  

In the meantime, based on the information you have provided, here is a suggested answer to your question:  

Hello Susan,  

It sounds like you're experiencing a frustrating issue with Trados Studio 2024 after your computer crash. Let's try to resolve this step by step:  

**Step 1:** Close all RWS applications.  

**Step 2:** Perform a repair installation:  

- Open the Control Panel.  

- Navigate to Programs > Programs and Features.  

- Find Trados Studio 2024 in the list, right-click on it, and select "Uninstall/Change" > "Repair."  

- Follow the prompts to complete the repair process.  

**Step 3:** Check for .NET Framework:  

- Ensure that you have the .NET Framework 4.7.2 (or later) installed. You can check this by going to Control Panel > Programs > Programs and Features.  

**Step 4:** Refresh your .NET Framework installation:  

- Go to Control Panel > Programs > Turn Windows features on or off.  

- Uncheck the .NET Framework version, restart your computer, then recheck it and restart again.  

**Step 5:** Check for corrupted Translation Memories (TMs) or Termbases:  

- If the crash occurs at a specific segment, disable TMs and termbases one by one in Project Settings to identify any corrupted resources.  

**Step 6:** Reset Trados Studio to default settings:  

- Close all RWS applications.  

- Navigate to `C:\Users\%username%\AppData\Roaming\Trados\Trados Studio\` and rename the `Studio17` folder to `Studio17_old`.  

- Restart Trados Studio.  

If these steps do not resolve the issue, please provide the exact error message you are encountering when trying to load Trados Studio, as well as your Windows version. This information will help in diagnosing the problem further.  

I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.  

RWS Community AI