Dear Trados team,
I am writing because I am in urgent need of solving a technical problem with Trados (Trados Studio 2024 yearly subscription) that is preventing me from working on a project.
I started my procedures as usual, downloading Trados package and opening it. However, this time, after the smooth installation procedure, I was not able to view all my projects, since the section "project" on Trados seemed to be completely empty, although the folder of the last project had been created successfully.
I have repeated the procedures several times and I have already restarted both Trados and the pc itself, without any result.
Finally, I have been able to open the sdlx files clicking on "Manager" (although I cannot understand the reason). Now I am able to work on the project only clicking on the section "files" because the section "projects" keeps on being empty and some features (including "project settings" and "open the project folder") are no longer active.
It is the first time that something like that happened. I have attached a screenshot for your reference. It would be really appreciated if you could reply to this email asap.
Thank you so much in advance for your help.
Regards,
De Giorgi Moira
Removed AI Suggestion
[edited by: Moira De Giorgi at 5:53 PM (GMT 0) on 30 Dec 2025]

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