Trados Studio 2024 R1 keeps crashing with no error message

Since the latest R1 update, Trados Studio 2024 keeps crashing without any message. It simply closes without notification. I work a lot with the WorldServer, I've disabled all plugins, including Worldserver, I've disabled all the TMs (including the remote ones). I've tried repairing the installation. I've tried using a different compatibility mode, but the issue keeps happening. I actually have to work on a different TM tool altogether because Studio is unusable, which is very disheartening given the price of the 2024 upgrade.

This is the only error info I can derive from the Windows log:

Nombre de aplicación con errores: SDLTradosStudio.exe, versión: 18.1.3.6657, marca de tiempo: 0xc97e357c
Nombre del módulo con errores: ntdll.dll, versión: 10.0.26100.7623, marca de tiempo: 0x7d5e5114
Código de excepción: 0xc00000fd
Desplazamiento con errores: 0x00053f76
Id. de proceso con errores: 0x117C
Tiempo de inicio de aplicación con errores: 0x1DC86E70226F706
Ruta de aplicación con errores: C:\Program Files (x86)\Trados\Trados Studio\Studio18\SDLTradosStudio.exe
Ruta de módulo con errores: C:\WINDOWS\SYSTEM32\ntdll.dll
Id. de informe: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
Nombre completo del paquete con errores: 
Id. de aplicación relacionado con el paquete con errores: 

I am using Windows 11, have all the updates installed and a very powerful PC. This has been happening ever since the R1 latest service pack update. I've tried looking for and dowloading the original Trados 2024 installation file, but only the R1 is available. The only other option is to go back to a previous Trados Studio 2021 SR2, which is not ideal since I've made another invesment by upgrading to 2024.

Thank you!



Removed AI Suggestion
[edited by: Cecilia Etchegoyen at 1:09 PM (GMT 0) on 16 Jan 2026]
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  • Probability score: 0.8  

    Question improvement suggestion: Provide specific details about the steps you've already taken to troubleshoot the issue, including any error messages or logs, and clarify if the crashes occur during specific actions or with certain files.  

    In the meantime, based on the information you have provided, here is a suggested answer to your question:  

    Hello,  

    It sounds like you're experiencing a frustrating issue with Trados Studio 2024 crashing after the recent R1 update. Here are some steps you can take to troubleshoot and potentially resolve the problem:

    **Step 1:** **Check for Windows Updates**  

    Make sure your Windows operating system is fully updated. Go to Settings > Update & Security > Windows Update, and check for any pending updates. Install them and restart your computer.

    **Step 2:** **Repair Trados Studio Installation**  

    1. Close all RWS applications.  

    2. Open Control Panel and navigate to Programs > Programs and Features.  

    3. Find Trados Studio in the list, right-click on it, and select "Repair."  

    4. Restart Trados Studio after the repair process is complete.

    **Step 3:** **Verify .NET Framework Installation**  

    Ensure that you have the .NET Framework 4.8 installed, as it is required for Trados Studio 2024. You can check this in the Control Panel under Programs and Features.

    **Step 4:** **Check for Corrupted Translation Memory (TM) or Termbase**  

    If the crashes occur during specific actions, try disabling your TMs and termbases one by one to identify if any of them are corrupted. If you find a corrupted TM or termbase, you may need to recreate it.

    **Step 5:** **Store Resources Locally**  

    If your translation resources are stored on a shared drive or cloud service, try moving them to your local machine and see if the crashes persist.

    **Step 6:** **Reset Trados Studio to Default Settings**  

    If the issue continues, consider resetting Trados Studio to its default settings. This can often resolve persistent issues.

    **Step 7:** **Check for Third-Party Plugins**  

    Since you've already disabled all plugins, ensure that there are no remnants of any plugins that might still be causing conflicts. You can rename the Plugins folder in the App Data directory to disable them temporarily.

    If none of these steps resolve the issue, you may want to consider rolling back to a previous version of Trados Studio as a last resort, or keep an eye out for any patches or updates that may address this issue.

    I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.  

    RWS Community AI

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Reply
  • Probability score: 0.8  

    Question improvement suggestion: Provide specific details about the steps you've already taken to troubleshoot the issue, including any error messages or logs, and clarify if the crashes occur during specific actions or with certain files.  

    In the meantime, based on the information you have provided, here is a suggested answer to your question:  

    Hello,  

    It sounds like you're experiencing a frustrating issue with Trados Studio 2024 crashing after the recent R1 update. Here are some steps you can take to troubleshoot and potentially resolve the problem:

    **Step 1:** **Check for Windows Updates**  

    Make sure your Windows operating system is fully updated. Go to Settings > Update & Security > Windows Update, and check for any pending updates. Install them and restart your computer.

    **Step 2:** **Repair Trados Studio Installation**  

    1. Close all RWS applications.  

    2. Open Control Panel and navigate to Programs > Programs and Features.  

    3. Find Trados Studio in the list, right-click on it, and select "Repair."  

    4. Restart Trados Studio after the repair process is complete.

    **Step 3:** **Verify .NET Framework Installation**  

    Ensure that you have the .NET Framework 4.8 installed, as it is required for Trados Studio 2024. You can check this in the Control Panel under Programs and Features.

    **Step 4:** **Check for Corrupted Translation Memory (TM) or Termbase**  

    If the crashes occur during specific actions, try disabling your TMs and termbases one by one to identify if any of them are corrupted. If you find a corrupted TM or termbase, you may need to recreate it.

    **Step 5:** **Store Resources Locally**  

    If your translation resources are stored on a shared drive or cloud service, try moving them to your local machine and see if the crashes persist.

    **Step 6:** **Reset Trados Studio to Default Settings**  

    If the issue continues, consider resetting Trados Studio to its default settings. This can often resolve persistent issues.

    **Step 7:** **Check for Third-Party Plugins**  

    Since you've already disabled all plugins, ensure that there are no remnants of any plugins that might still be causing conflicts. You can rename the Plugins folder in the App Data directory to disable them temporarily.

    If none of these steps resolve the issue, you may want to consider rolling back to a previous version of Trados Studio as a last resort, or keep an eye out for any patches or updates that may address this issue.

    I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.  

    RWS Community AI

    emoji
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