Generate target translations shows source text

Studio 2024 version

I've completed the review stage, made sure the file is in SDLXLIFF status. Everything is confirmed and it shows as translation approved. 

When I run "generate target translations" and open the file, the source text shows up, not the translated text.

It's a two column Word file with the source language on the left and the target language on the right. The source language is showing up in both columns.

It's a merged file so it's possible it's trying to revert to a previous version (but even then the right column ought to be blank).

Ideas welcome on why this is, how to fix it. Thanks!



Removed AI Suggestion
[edited by: Janice Tracey at 6:52 PM (GMT 0) on 20 Jan 2026]
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  • Probability score: 0.6  

    Question improvement suggestion: Provide specific details about the steps taken to generate target translations and any error messages encountered during the process.  

    In the meantime, based on the information you have provided, here is a suggested answer to your question:  

    Hello! It sounds like you're experiencing an issue where the source text is appearing in both columns of your generated target translations instead of the translated text. Here are some steps you can take to troubleshoot and potentially resolve this issue:

    **Step 1:** Verify the Translation Status  

    Ensure that all segments in your SDLXLIFF file are confirmed and marked as "Translation Approved." If any segments are still unconfirmed, they will not be included in the target document.

    **Step 2:** Check for Hidden Characters  

    Sometimes, hidden characters in the translation can cause issues. Open the SDLXLIFF file in a text editor (like Notepad++) and check for any hidden or problematic characters that may need to be removed.

    **Step 3:** Generate Target Translations Again  

    Try generating the target translations again using the Batch Tasks option. Go to Home > Batch Tasks > Generate Target Translations. Make sure to select the correct settings for your project.

    **Step 4:** Review the File Type Settings  

    Since you mentioned that this is a merged file, ensure that the correct file type is being used. If there are any discrepancies, it may revert to a previous version. You can check the file type settings in Project Settings > File Types.

    **Step 5:** Export the Translated Document  

    If the above steps do not resolve the issue, try exporting the translated document again. Use the File > Save Target As option or the shortcut Alt+F10 F G to ensure that the correct output format is selected.

    **Step 6:** Consider Recreating the Project  

    If the problem persists, consider recreating the project or the SDLXLIFF file. This can sometimes resolve underlying issues that are not immediately apparent.

    If you continue to face challenges, please provide any error messages you encounter or additional details about the steps you've taken. This will help in diagnosing the issue further.  

    I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.  

    RWS Community AI

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Reply
  • Probability score: 0.6  

    Question improvement suggestion: Provide specific details about the steps taken to generate target translations and any error messages encountered during the process.  

    In the meantime, based on the information you have provided, here is a suggested answer to your question:  

    Hello! It sounds like you're experiencing an issue where the source text is appearing in both columns of your generated target translations instead of the translated text. Here are some steps you can take to troubleshoot and potentially resolve this issue:

    **Step 1:** Verify the Translation Status  

    Ensure that all segments in your SDLXLIFF file are confirmed and marked as "Translation Approved." If any segments are still unconfirmed, they will not be included in the target document.

    **Step 2:** Check for Hidden Characters  

    Sometimes, hidden characters in the translation can cause issues. Open the SDLXLIFF file in a text editor (like Notepad++) and check for any hidden or problematic characters that may need to be removed.

    **Step 3:** Generate Target Translations Again  

    Try generating the target translations again using the Batch Tasks option. Go to Home > Batch Tasks > Generate Target Translations. Make sure to select the correct settings for your project.

    **Step 4:** Review the File Type Settings  

    Since you mentioned that this is a merged file, ensure that the correct file type is being used. If there are any discrepancies, it may revert to a previous version. You can check the file type settings in Project Settings > File Types.

    **Step 5:** Export the Translated Document  

    If the above steps do not resolve the issue, try exporting the translated document again. Use the File > Save Target As option or the shortcut Alt+F10 F G to ensure that the correct output format is selected.

    **Step 6:** Consider Recreating the Project  

    If the problem persists, consider recreating the project or the SDLXLIFF file. This can sometimes resolve underlying issues that are not immediately apparent.

    If you continue to face challenges, please provide any error messages you encounter or additional details about the steps you've taken. This will help in diagnosing the issue further.  

    I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.  

    RWS Community AI

    emoji
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