Studio crashes with a PowerPoint document

Hi everyone! Trados Studio 2024 keeps crashing. There were clear signs of hanging before it happened (white screen). I've restarted Windows and Trados a couple of times and cleared the cache. Is a 6.75 MB PowerPoint document with over 20,000 words considered too large for the application? How can I prevent this from happening? Trados Studio 2024 SR1 - 18.1.3.6657 Freelance 



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[edited by: Claude Brindamour at 4:41 PM (GMT 0) on 24 Mar 2026]
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  • Probability score: 0.6  

    Question improvement suggestion: Provide specific details about any error messages received during the crashes, and clarify if the issue occurs with all PowerPoint documents or just specific ones.  

    In the meantime, based on the information you have provided, here is a suggested answer to your question:  

    Hello!  

    It sounds like you're experiencing frustrating crashes with Trados Studio 2024 while working with a PowerPoint document. Here are some steps you can take to troubleshoot and potentially resolve the issue:  

    **Step 1:** **Check for Updates**  

    Make sure that both your Windows operating system and Trados Studio are fully updated. Sometimes, updates can resolve compatibility issues that lead to crashes.  

    **Step 2:** **Repair Trados Studio Installation**  

    You can repair your installation of Trados Studio. This can help fix any corrupted files that might be causing the crashes.  

    **Step 3:** **Verify .NET Framework**  

    Ensure that you have the .NET Framework 4.7.2 or later installed, as Trados Studio 2024 requires .NET Framework 4.8 or later. If necessary, refresh your .NET Framework installation.  

    **Step 4:** **Check for Corrupted Resources**  

    If the crashes occur at specific segments, check if your Translation Memory (TM) or Termbase is corrupted. Disable them one by one to see if the issue persists.  

    **Step 5:** **Store Resources Locally**  

    If your translation resources are stored on a shared drive or cloud service, try moving them to your local machine to see if that resolves the crashing issue.  

    **Step 6:** **Reset Studio to Default Settings**  

    If you suspect that the installation might be problematic, consider resetting Trados Studio to its default settings.  

    **Step 7:** **File Size Consideration**  

    Regarding your question about the file size, a 6.75 MB PowerPoint document with over 20,000 words should generally be manageable for Trados Studio. However, if the document contains complex formatting or embedded objects, it might lead to performance issues.  

    If these steps do not resolve the issue, please provide any specific error messages you encounter, as this information can help in diagnosing the problem further.  

    I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.  

    RWS Community AI

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  • No specific error was displayed before crashes. Where can I verify  .NET Framework?

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  • Probability score: 0.7  

    Question improvement suggestion: Specify the version of Windows you are using to verify the .NET Framework installation, as the steps may vary slightly depending on the OS version.  

    In the meantime, based on the information you have provided, here is a suggested answer to your question:  

    Hello!  

    To verify the .NET Framework version installed on your system, you can follow these steps:  

    **Step 1:** **Open the Run Dialog**  

    Press `Windows + R` on your keyboard to open the Run dialog box.  

    **Step 2:** **Access the Registry Editor**  

    Type `regedit` and press Enter. This will open the Registry Editor.  

    **Step 3:** **Navigate to the .NET Framework Key**  

    In the Registry Editor, navigate to the following path:  

    `HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full`  

    **Step 4:** **Check the Version**  

    Look for the `Release` key in the right pane. The value of this key corresponds to the version of the .NET Framework installed. You can compare this value against the following list to determine the version:  

    - 528040 = .NET Framework 4.8  

    - 528049 = .NET Framework 4.8.1  

    **Step 5:** **Close the Registry Editor**  

    Once you have noted the version, you can close the Registry Editor.  

    If you find that you do not have .NET Framework 4.7.2 or later installed, you can download and install it from the official Microsoft website.  

    I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.  

    RWS Community AI

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  • Trados Studio 2024 last update (see original question)
    Windows 11 latest version
    I store locally
    NET FRamework version number is 533509, corresponding to .NET Framework 4.8.1 
    I have not repaired Trados.
    I suppose the program installation is OK.

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