Match Search unavailable

For the past few hours, I've been having problems with the match search in the Termbank (F3) or in the translation memory. The result appears for 1 to 2 seconds and then disappears.

Has anyone else encountered this problem?

Thank you in advance for your help



Removed AI Suggestion
[edited by: Fabienne VALANCOT at 2:49 PM (GMT 1) on 12 May 2026]
emoji
  • Probability score: 0.6  

    Question improvement suggestion: Provide specific details about the software version you are using and any recent changes made to your system or TMs.  

    In the meantime, based on the information you have provided, here is a suggested answer to your question:  

    Hello,  

    It seems you're experiencing issues with the match search in the Termbank and translation memory. Here are some steps you can take to troubleshoot and potentially resolve the issue:  

    **Step 1:** Check the status of your Translation Memory (TM). If there is an orange triangle next to its symbol, it indicates that the TM needs to be upgraded. Please ensure that your TM is updated to the latest version.  

    **Step 2:** If you have multiple TMs, check and upgrade all of them if necessary.  

    **Step 3:** Reorganize your TM by right-clicking on the TM in the Translation Memories view and selecting 'Reorganize'. This will help ensure that all recent translations are indexed and visible.  

    **Step 4:** If the problem persists, consider creating a new TM and importing the contents of the old one into it. Always back up your TMs before making significant changes.  

    **Step 5:** As a workaround, you can reduce the fuzzy match value to a lower percentage, such as 65%. This will enlarge the search range slightly and increase the likelihood of finding matches without significantly slowing down the search.  

    **Step 6:** If you are using cloud-based TMs, remember that the results are set to prioritize speed, which may lead to some fuzzy matches being silenced.  

    If you continue to experience issues, please provide additional details about your software version and any recent changes made to your system or TMs, as this information can help in diagnosing the problem more effectively.  

    I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.  

    RWS Community AI

    emoji