Welcome to the forum! In order for us to help you with this, we will need a bit more details on what the problem actually is. What do you mean by "record"? Are you trying to open some specific files in Studio and you get an error message or are you trying to update a Translation Memory and that does not work?
If you have a specific error message or a clear situation that you can describe in a few words, in the first instance try to search for that here:
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