Studio does not connect to existing termbases any more (terminology recognition does not work any more). It also refuses to accept a termbase when I create a project, reporting a "general massive catastrophic system failure". I can still work with translation memories but not with my termbases any more. I had upgraded to Windows 10 recently, but Studio worked fine with it in the beginning. Can anybody help?
Paul Filkin | RWS Group
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Hi Werner,
Did you try a repair on Studio and MultiTerm through the windows control panel? If you did and it didn't help then I think you should log a support case for this. This would count as an installation issue and it can be achieved really quickly using this link:
Just fill in the form and submit it. If you can, use the Chrome browser to log the case, you'll get more success in completing the form, and make sure your email address is entered correctly or nobody will be able to get back in touch with you.
Regards
Paul
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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