unknown error when reading plug-in filter definition file

Trying to export a .ppt file.  Can't either "Export for external review" or "Export files".  I don't see any answers for a couple of similar questions.

It was originally missing the dependency file, but I seem to have found a workaround for that.

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  • Hello Donal,

    I have sent you the translated PPT and my version of the SDLXLIFF.  I was able to reproduce the problem with your SDLXLIFF so I think something has happened specific to your environment that caused this problem... not sure what exactly, but these things can happen as a result of aggressive software such as some Anti-virus applications, clean up tools, defraggers etc.  Studio writes to temporary files while you work on them and if anything happens to these files you can have problems.  So I don't have a good answer to why this happened, only guesses.

    Here's how I resolved it though after we proved the PPT itself should roundtrip ok.

    1. I opened the PPT using the single document approach and created a new single file project
    2. I created a new Translation Memory
    3. I imported your translated SDLXLIFF into my new Translation Memory
    4. I pretranslated the file (I checked include draft and reduced the match value to 90% just as a catch all for small differences between your setup and mine)
    5. I saved the target

    This worked and I sent you my SDLXLIFF and the translated PPT.  You won't need to take the same approach as I did because you should already have a Translation Memory.  But that process is a good one if you have this kind of problem in the future... hopefully not too often!

    Regards

    Paul

    Paul Filkin | RWS Group

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