Problem with MS Word 2016 files after having installed SR2

Question

Hi to all, 
 yesterday I have installed SDL Studio SR2 (SDL Trados Studio 2015 SR2 12.2.5082.0) and all seemed to work properly. 
 Well, today, when opening an already translated assignment and trying to export the translation in its target file format I receive the following error message, which do not create the target file. 
 
 Moreover, when I access to the file types (Options > File types > Microsoft Word 2007-2016 > Styles) I get this error message: 
 
 What happened after the installation of SR2? 
 All worked perfectly BEFORE this installation. 
 Is there anyone who might help me? 
 Thank you 
 Claudio

Paul · Accepted Answer

Hello Claudio, 
 This article should explain all you need to do: 
 
 Regards

Paul · Answer

Hi Claudio, 
 
It's likely to be a rare problem, so probably not worth trying to fix it now. I think by the time it's fixed anyone who did have the problem will have resolved it with this simple instruction. There's a note in the KB about why it happens. 
 
Perhaps it'll be interesting to see how many posts we have on this issue and that may cause a rethink!

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Problem with MS Word 2016 files after having installed SR2