Progress less than 100%

Question

I'm translating a project with 11 small files (approx 390 words/file). I confirm the segments by using "Confirm and move to next segment" and all segments are ticked. When I go to the files view they are all on 98% however, i.e. the files look like they are not completed. The files are all part of a package sent to me by the client. 
 How do I get them to say 100%?

Paul · Answer

Hello Jenny, 
 
This is most likely just a refresh issue if you have really confirmed all the segments already. Try running a batch task for a wordcount for example, this may refresh the count. 
 
This is not really anything to worry about, more of an annoyance. Once you return the package it is extremely unlikely that your client will see this as incomplete unless it really is incomplete. 
 
Regards 
 
Paul

Paul · Answer

Hi Lianne, 
 Until you wrote this post I have never considered the satisfaction angle before, but I get it. Perhaps running the "Work in Progress" report would be interesting for you? I know it's not an instant feedback as you still have to do something, but the WIP report was introduced in Studio 2015 as a means to show you exactly what kind of progress you are making in the project and might give you that feelgood factor while we wait for the development team to sort this problem out. It would also save you having to open the files and filter on unconfirmed as well as having some additional benefits in that it can ignore locked segments so you don't need to do anything with them at all. 
 It looks like this as a summary: 
 
 But you can also see a lot more detail if you're interested: 
 
 To run this just run the WIP Batch Task on your Projects. 
 Regards 
 Paul

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Progress less than 100%