Hello!
I am getting this message when reopening some files. I am able to translate them at first with no problem but if I closed them, I am not able to reopen.
Could you please give me an ideia of what I should do?
Thank you!
Hello!
I am getting this message when reopening some files. I am able to translate them at first with no problem but if I closed them, I am not able to reopen.
Could you please give me an ideia of what I should do?
Thank you!
Hi Joana,
When the error message occurs, there should be a save button on the bottom left corner. Please press that and save the error report and post the report here.
Hi Joana,
When the error message occurs, there should be a save button on the bottom left corner. Please press that and save the error report and post the report here.
Hi Joana,
The error message gives the clue "ParseCommentMetadataElement".
There is probably a corrupt comment in your file. Is it okay to delete all the comments?
If not, save the comments somewhere as a backup (or just backup the file) and then delete all the comments.
Let me know if that solves the problem.