How to do a full uninstall of Studio 2015

My installation of Studio 2015 has a few problems, including something I discussed with Paul previously, namely that the Symbols app does not show on the Advanced ribbon when my cursor is in a "Draft" or "Not Translated" segment.

I just uninstalled and reinstalled Studio 2015 and the problem continues.

How can I do a full uninstall? Is there a tool that completely wipes Studio off my computer for a clean install? (If so, what files/directories should I save in case I want to go back to my old settings?)

Regards,

Bruce Campbell

ASAP Language Solutions

Parents
  • Hi Bruce,

    This is what I do, but this isn't a recommended method via support or anywhere else.  But I install/reinstall a lot for testing and it works for me.  First I uninstall Studio from the Windows Control Panel and then I run a batch file with the following commands:

    Unknown said:

    rd /s /q "%USERPROFILE%\AppData\Local\SDL\SDL Trados Studio\12\"
    rd /s /q "%USERPROFILE%\AppData\Local\SDL\SDL Trados Studio\12.0.0.0"
    rd /s /q "%USERPROFILE%\AppData\Roaming\SDL\SDL Trados Studio\12"
    rd /s /q "%USERPROFILE%\AppData\Roaming\SDL\SDL Trados Studio\12.0.0.0"

    rd /s /q "%USERPROFILE%\Documents\Studio 2015\Project Templates"

    DEL "%USERPROFILE%\AppData\Roaming\SDL International\Sdl.Enterprise.CredentialProvider.xml"
    DEL "%USERPROFILE%\AppData\Roaming\SDL International\Sdl.Enterprise.ServerConnectionManager.xml"
    DEL "%USERPROFILE%\AppData\Roaming\SDL International\Sdl.ProjectApi.CustomCredentialProvider.xml"
    DEL "%USERPROFILE%\AppData\Local\SDL International\Sdl.Enterprise.ServerConnectionManager.xml"

    rd /s /q "c:\Program Files (x86)\SDL\SDL Trados Studio\Studio4\"

    This doesn't remove my data files, so projects and TMs and termbases etc are all left intact.  It will remove my project templates however, so be aware of this.  However it does a pretty good job of ensuring I have a clean install again.  There are no warnings with this script, so be sure you want to do it before running it.  You could remove the /q and you should get a warning for each folder before deletion.

    If you want to retain old settings, and this is probably not recommended since there's a good chance you'll just bring any problem you were trying to resolve back in again, then don't remove this one - AppData\Roaming\SDL\SDL Trados Studio\12.0.0.0

    You could also leave the Studio\12 folder too if you like as this contains plugins from the OpenExchange and it'll save you having to reinstall them all again.

    So, don't necessarily take this as gospel, this is just what I do and I don't use the software for production.  But it quickly allows me to do as clean an installation as possible based on my requirements.

    Regards

    Paul

     

    Paul Filkin | RWS Group

    ________________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

Reply
  • Hi Bruce,

    This is what I do, but this isn't a recommended method via support or anywhere else.  But I install/reinstall a lot for testing and it works for me.  First I uninstall Studio from the Windows Control Panel and then I run a batch file with the following commands:

    Unknown said:

    rd /s /q "%USERPROFILE%\AppData\Local\SDL\SDL Trados Studio\12\"
    rd /s /q "%USERPROFILE%\AppData\Local\SDL\SDL Trados Studio\12.0.0.0"
    rd /s /q "%USERPROFILE%\AppData\Roaming\SDL\SDL Trados Studio\12"
    rd /s /q "%USERPROFILE%\AppData\Roaming\SDL\SDL Trados Studio\12.0.0.0"

    rd /s /q "%USERPROFILE%\Documents\Studio 2015\Project Templates"

    DEL "%USERPROFILE%\AppData\Roaming\SDL International\Sdl.Enterprise.CredentialProvider.xml"
    DEL "%USERPROFILE%\AppData\Roaming\SDL International\Sdl.Enterprise.ServerConnectionManager.xml"
    DEL "%USERPROFILE%\AppData\Roaming\SDL International\Sdl.ProjectApi.CustomCredentialProvider.xml"
    DEL "%USERPROFILE%\AppData\Local\SDL International\Sdl.Enterprise.ServerConnectionManager.xml"

    rd /s /q "c:\Program Files (x86)\SDL\SDL Trados Studio\Studio4\"

    This doesn't remove my data files, so projects and TMs and termbases etc are all left intact.  It will remove my project templates however, so be aware of this.  However it does a pretty good job of ensuring I have a clean install again.  There are no warnings with this script, so be sure you want to do it before running it.  You could remove the /q and you should get a warning for each folder before deletion.

    If you want to retain old settings, and this is probably not recommended since there's a good chance you'll just bring any problem you were trying to resolve back in again, then don't remove this one - AppData\Roaming\SDL\SDL Trados Studio\12.0.0.0

    You could also leave the Studio\12 folder too if you like as this contains plugins from the OpenExchange and it'll save you having to reinstall them all again.

    So, don't necessarily take this as gospel, this is just what I do and I don't use the software for production.  But it quickly allows me to do as clean an installation as possible based on my requirements.

    Regards

    Paul

     

    Paul Filkin | RWS Group

    ________________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

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