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Finding the gems from SDL Community answers - is KB being updated?

Sian Cooper

Hi, I like following the questions on Trados functionality as much as I can, because there are so many useful answers - like identifying various add-ons that will resolve various issues, or just learning Trados functionality. I archive all the mails, and of course you can search the forums, but that is a bit hit and miss. I'm wondering if the KB is being updated, or if there are plans for creating some sort of simple Q&A list somewhere. Things like 'How to bulk edit many files in one project' - and the SDLXLIFF Toolkit and Paul's blog post as an answer. There are lots that (once resolved) have short and sweet Q&A, without needing to read through what can be long discussions.

Thoughts? thanks!
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    Hi Sian,

    Now that we have the new Gateway for our support platform we are migrating the KB to the Knowledge part of Gateway.  So you can see this here:

    However, this is a lengthy process so we are running it in parallel with the existing one for the time being:

    Now, you'll have noticed in the Community that when you post something it also tries to find previous posts on the same topic, and the new Knowledge feature in Gateway does the same thing.  Eventually I hope we'll have everything in Gateway and Community and searching in both resources to help users find what they are looking for.

    Does this help answer your question?

    Paul

    Paul Filkin | RWS Group

    ________________________
    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

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    Hi Sian,

    Now that we have the new Gateway for our support platform we are migrating the KB to the Knowledge part of Gateway.  So you can see this here:

    However, this is a lengthy process so we are running it in parallel with the existing one for the time being:

    Now, you'll have noticed in the Community that when you post something it also tries to find previous posts on the same topic, and the new Knowledge feature in Gateway does the same thing.  Eventually I hope we'll have everything in Gateway and Community and searching in both resources to help users find what they are looking for.

    Does this help answer your question?

    Paul

    Paul Filkin | RWS Group

    ________________________
    Design your own training!
    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

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