Hi,

Please excuse my limited knowledge, I am a Technician at the University of Leeds and I have been asked to help a student who is using SDL Trados studio 2015. The student has created a number of projects with I believe have an English-Portuguese translation, the student has complained that her default keyboard shortcuts in the software are different to what she was expecting and this happens on all the systems she uses.

if the student loads the default sample project then the shortcuts are correct and work as expected so this makes me think that she has changed the settings somehow (or is it something to do with the English-Portuguese translation). I believe the software has created a folder in her user area and this has some settings files in which i think is why it happens on all systems. I have advised her on how to change the key mappings via the editor options but there are a lot of differences and she is worried that when she takes the exam she may lose a lot of time changing the mappings.

is there a simpler process to change the defaults back if she has problems, we tried the reset to defaults option but it didn't seem to work, again my apologies for my lack of knowledge with Trados but it's the first time I have had to support the software

Kind regards

Paul