Trados Studio 2014 SP2

Question

We are translation company using Trados Studio 2014. 
 Since Trados Studio update SP2 at the beginning of Mai 2016, we have permanent problems with docx and xlsx files. When we try to do wordcount using the New Project option, we see the messages below 
 
 So no possible to do wordcount or work with files! 
 Another problem is when we try to Save as target the liff files provided by our clients (made from docx files). Here is the message:

This is a big problem as we have a lot of files now to be translated and delived. Could you please advise how to solve those problems asap? It&acute;s crucial for us to be able to use all functions of Trados.

Paul · Answer

You have two problems. 
 
 You just need to make sure you translate these particular files with the tw4win option 
 You need to upgrade if you wish to avoid the message that you don&rsquo;t have this filetype. You can still translate the files but you won&rsquo;t be able to save targets unless you also have the same filetype as the one you are handling 
 
 Regards 
 Paul

Paul · Answer

To SDL Trados Studio 2015. The current versions are: 
 
SDL Trados Studio 2015 SR2 - 12.2.5099.5 
SDL MultiTerm 2015 SR2 - 12.2.1629.0

Trados Studio > 1. Trados Studio

Trados Studio 2014 SP2