"Error processing command line arguments: Access to the path 'C:\$Recycle.Bin\S-1-5-18' is denied."

Question

Hello, 
 
 I hope someone can help with this. All of a sudden, I get the following error message in Studio 2105 when I try to open packages: 
 
 "Error processing command line arguments: Access to the path 'C:\$Recycle.Bin\S-1-5-18' is denied." 
 
 I thought this had to do with the last 4.2.5141.0 recently rolled out and went back to the previously working version I had 4.2.5082.0. Unfortunately, the error message keeps showing now. 
 
 I'm using Windows 10 Pro. 
 
 Could anyone please advise? 
 
 Thanks! 
 Rosa

Paul · Answer

Hi Rosa, 
 
I haven't seen this one before but I think the first thing to try would be a reset. So rename this folder (just add _old to the end or something, it's not important what you rename it to) and restart Studio: 
 
c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\12.0.0.0 
 
If this doesn't help then I'd recommend you contact support so an engineer can take a look at your system to help you get started again. For licensing or installation issues that prevent you from working we have a route for all customers to get help. This can be achieved really quickly using this link: 
 
 http://support.xl8.one 
 
Just fill in the form and submit it. Make sure your email address is entered correctly or nobody will be able to get back in touch with you. 
 
Regards 
 
Paul

Félix do Carmo · Answer

Hello, Paul. 
 
We have had the same problem in one of the machines in the office. 
 
We do not know the cause of this error, but since it only occurred with one of the logins in that machine, we solved it by opening Setup/Manage User Profiles and "Reset User Settings".

Trados Studio > 1. Trados Studio

"Error processing command line arguments: Access to the path 'C:\$Recycle.Bin\S-1-5-18' is denied."