Error message : SelectedTab Cannot be Set Before the Pane Has Been Added to a Panes Collection

Question

Hello ! 
 I have Trados Studio 2014 and have today this error message "SelectedTab Cannot be Set Before the Pane Has Been Added to a Panes Collection" when changing segment. 
 I try to repair SDL Trados on the panel control of my computer and to click on "reset window layout" on Trados but nothing works. 
 Do you have a solution for me? 
 Thank you very much

Paul · Answer

Hi Jessica,

Perhaps a Studio reset would provide the solution for you... it's not the same a repairing Studio. Rename this folder (just add _old to the end or something, it's not important what you rename it to) and restart Studio:

c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\11.0.0.0

Regards

Paul

Paul · Answer

Hi Jessica, 
 
You probably need to make sure you are showing hidden files and folders in Windows Explorer. If you don't know how to do this let me know what version of windows you are using and I'll explain. 
 
Regards 
 
Paul

Paul · Answer

Hi Jessica, 
 ok - I use W8 as well so mine looks like this in Windows Explorer: 
 
 Just make sure you have this hidden items option checked. 
 Regards 
 Paul

Paul · Answer

Hi Jessica, 
 
ok. In that case I think the best thing to do is log a support case, as an installation issue, and a support engineer can take a look at your system For licensing or installation issues that prevent you from working we have a route for all customers to get help. This can be achieved really quickly using this link: 
 
 http://support.xl8.one 
 
Just fill in the form and submit it. Make sure your email address is entered correctly or nobody will be able to get back in touch with you. Also make sure you reference this post and that we suggested you log the case. 
 
Regards 
 
Paul

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Error message : SelectedTab Cannot be Set Before the Pane Has Been Added to a Panes Collection