Hello, I am using Trados and suddenly it stopped working aft er opening one potentially problematic file. Now the message says it cannot read an xml document due to an invalid character of a specified encoding at a certain location. After pressing OK, the Tr
ados closes and nothing happens thereafter. Now Trados doesn't work at all. I would like an assistance for this matter. Thank you.
Hello Koh,
The error message looks like Studio 2015... but it would be helpful if you gave us a little more information, or even attached the error stack that you can find if you click on the little disk symbol in the bottom right of your image.
I reckon a reset will the answer though if you can't start Studio at all. You didn't mention the version you are using so based on Studio 2015 rename this folder (just add _old to the end or something, it's not important what you rename it to) and restart Studio:
c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\12.0.0.0
Regards
Paul
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hello Koh,
The error message looks like Studio 2015... but it would be helpful if you gave us a little more information, or even attached the error stack that you can find if you click on the little disk symbol in the bottom right of your image.
I reckon a reset will the answer though if you can't start Studio at all. You didn't mention the version you are using so based on Studio 2015 rename this folder (just add _old to the end or something, it's not important what you rename it to) and restart Studio:
c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\12.0.0.0
Regards
Paul
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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