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I’m not sure since which version this is included, but with Trados 2015 there is this feature:
Options -> Editor -> AutoCorrect -> Replace “straight quotes” with smart quotes.
This is great, but we have the issue that this works in some projects but not in others. All are EN-UK and doxc files.
The only difference I found was that one used the “Word 2007” filetype (works) and the other “WordprocessingML v.2” (does not work).
Any idea where this comes from? We could not find this setting on a per project setting.
