Target file stuck at "Saving Target Content" - Help!!

Hi colleagues! I have a problem: I translated an Excel file with Studio 2015 and when I try to obtain the target the process stops at the "Saving Target Content" stage and gets simply stuck there. No error message, but no target is produced. The source is apparently a simple set of tables with text and numbers, as any Excel table. Any suggestion on how to obtain the target? Thanks a lot for your help!! Client is waiting for delivery... :-(

Parents
  • Hi Valeria,

    Can you open the Excel file as a single file project and see if it will save before you do any translation work? If it won't then you're going to have to troubleshoot the file first. If it will, then pretranslate from your TM and try again.

    To troubleshoot the excel file, if this is necessary try these articles:

    How to troubleshoot issues with generating your target file in SDL Trados Studio : http://goo.gl/gW6X6

    How to troubleshoot problematic files : http://goo.gl/Mlodc

    More often, the solution to these problems is resolved like this:

    - Open the source file again using the "Translate Single Document" process
    - Save it to create a single file project
    - Try to save target now before you do anything.
    - If it works go onto the next step, but if it doesn't then you need to consider the more advanced trouble shooting steps in the KB article
    - Pretranslate the file using your Translation Memory
    - Save the target file

    If none of that helps, and if you are allowed to share the file you can send me the fully translated sdlxliff and the original source file and I'll happily take a look.

    Regards

    Paul
    pfilkin@sdl.com

    Paul Filkin | RWS Group

    ________________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

  • Hi Paul, thank you very much for your suggestions, but the problem seems to be solved now: apparently, it was just a matter of... time!!
    It took more than one hour to get out, but eventually it did! I was interrupting the process because it had never taken so much time to produce a target file (without an error message) and I though it was stuck, but it probably needed all that time. I left it "in process" and went to dinner... and magically, after dinner, I found it done! :-)))
    Strange things happen with SDL Trados...
    Thanks again for your prompt help - I will keep your suggestions as an asset for future problems!
    Valeria
Reply
  • Hi Paul, thank you very much for your suggestions, but the problem seems to be solved now: apparently, it was just a matter of... time!!
    It took more than one hour to get out, but eventually it did! I was interrupting the process because it had never taken so much time to produce a target file (without an error message) and I though it was stuck, but it probably needed all that time. I left it "in process" and went to dinner... and magically, after dinner, I found it done! :-)))
    Strange things happen with SDL Trados...
    Thanks again for your prompt help - I will keep your suggestions as an asset for future problems!
    Valeria
Children
No Data