Hi Ellie,

I think three things are worth trying. First make sure you can actually open the original source file in Word?

Next, make sure you have entered all the tags correctly in the Studio bilingual file. So run a verification and ensure nothing is missing. If there are missing tags then fix this and try again.

If that doesn't help, try opening the source file from scratch as if it was a new job and try to save the target file immediately and open that in Word. If it fails then there is a problem with this file for Studio and you need to try something else. If it works then add your TM and pretranslate the file then try again.

If nothing here helps then save the DOC as a DOCX and then pretranslate the DOCX, save the target, open that in Word and downsave it to DOC.  You could also try using a different Word filetype?  So change the order of th4ese filetypes, or uncheck the docx that is highest in your list, then process the file from the beginning again using this other word filetype:

Studio will use the first suitable filoetype it comes to normally.  So in my case it will use the 2007 - 2016 DOCX filetype.  In your case it might be different?  The 2007 - 2016 version tends to be more forgiving, but sometimes the older one works better.

Regards

Paul

Hi Ellie,

I think three things are worth trying. First make sure you can actually open the original source file in Word?

Next, make sure you have entered all the tags correctly in the Studio bilingual file. So run a verification and ensure nothing is missing. If there are missing tags then fix this and try again.

If that doesn't help, try opening the source file from scratch as if it was a new job and try to save the target file immediately and open that in Word. If it fails then there is a problem with this file for Studio and you need to try something else. If it works then add your TM and pretranslate the file then try again.

If nothing here helps then save the DOC as a DOCX and then pretranslate the DOCX, save the target, open that in Word and downsave it to DOC.  You could also try using a different Word filetype?  So change the order of th4ese filetypes, or uncheck the docx that is highest in your list, then process the file from the beginning again using this other word filetype:

Studio will use the first suitable filoetype it comes to normally.  So in my case it will use the 2007 - 2016 DOCX filetype.  In your case it might be different?  The 2007 - 2016 version tends to be more forgiving, but sometimes the older one works better.

Regards

Paul

Hello,

Can you help me regarding this problem?

I'm using 2022 version, and I can not solve this problem even I followed several solutions.

And I can not make a new project, because I already modified source segments in the trados program.

I tried to export "edited sour segment" as "saved as different name file". But it also failed.