Good morning Catherine,

I'm guessing you're trying to print a Word document that you have saved to Target?

Have you run a tag verification in the sdlxliff? It should normally show up if a bookmark tag has not been correctly added to the target segment to match that in the source. You will need to have full tag text enabled on the View tab, here:

If the verification doesn't find it, you could manually search for the bookmark in the original Word document, find the text around it then go to the source segment containing that text in the sdlxliff file and copy the tag across to the target segment. I think even 'invisible' bookmark tags should show up.

To do this, open the original source Word document and look at the bookmarks. A list of the bookmarks in a document are accessible in current versions of Word via the 'Insert' tab. The 'Bookmark' icon is on the 'Links' section, here:

Click on it to open a list of the bookmarks in the original file. You can find the text where each bookmark is placed by clicking 'go to' in the list.

If you find you cannot add the bookmark in the sdlxliff, it may be that the save as process is causing the problem for a number of possible reasons.

You can instead copy bookmark 13 from the original Word file and save it to the target file. Easiest if you open both document side by side to compare their lists and content.

Failing that, take the jigsaw approach. Create a copy of the original file and copy and the target text before the bookmark tag (it may be inaccessible for some reason) and paste it into the copy file over the source text up to just before the bookmark. Do the same for the text after the bookmark, keeping the book mark in the middle. This step is a desperate measure and if the file content is complex, with headers and footers for example, will not produce a satisfactory result. It will, however, allow you to print a copy to proof it.

If you want to learn about bookmarks in Word, look it up under Word 'Help' or if you have one of the latest versions of Word, type 'bookmarks' here on any of the tabs in Word:

Hope this helps rather than confusing...

All the best,

Ali