Hello,I can't open SDL trados studio 2014. The program says the trial has expired

Question

Hello, 
 I can't open SDL trados studio 2014 on my computer. The program says the trial has expired.

So I checked the version we have bought and there's no expiry date. 
 
 I tried to connect the license server several times, but it doesn't work. 
 I can still open SDL on a server computer. It's not working only on mine 
 Could you help me up, what can I do to fix this problem?

Alison Field · Answer

Hi Babale, 
 
For licensing or installation issues that prevent you from working we have a route for all customers to get help. This can be achieved really quickly using this link: 
 
 gateway.sdl.com/webtocase 
 
Just fill in the form and submit it. If you can, use the Chrome browser to log the case, you'll get more success in completing the form, and make sure your email address is entered correctly or nobody will be able to get back in touch with you. 
 
Hope this helps, 
Ali

Trados Studio > 1. Trados Studio

Hello,I can't open SDL trados studio 2014. The program says the trial has expired