Hi,
I have valid SDL Trados Studio 2015 license.
Today, after Windows 10 installed a bunch of updates (~30 min) and restarted, SDL Trados Studio stopped working.
On every my action in the program, I got various error messages:
"Failed to save target content: Attempted to read or write protected memory. This is often an indication that other memory is corrupt."
"Object reference not set to an instance of an object."
I clicked to save error details (see attached file with user and computer info removed).
I restarted Windows 10 again and now Studio seems to work but the problem may happen again so I'm reporting it.
Studio is up to date (I clicked "Check for Updates"in Help menu).
<SDLErrorDetails time="11/11/2016 20:32:16"> <ErrorMessage>Attempted to read or write protected memory. This is often an indication that other memory is corrupt.</ErrorMessage> <Exception> <Type>System.AccessViolationException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type> <HelpLink /> <Source>Sdl.DesktopEditor.Control</Source> <HResult>-2147467261</HResult> <StackTrace><![CDATA[ at Tree.DocumentControl.vv_SetDocument(DocumentControl* , Document* ) at FrameworkDocumentControl.vv_SetDocument(FrameworkDocumentControl* , Document* pco_document) at SegmentEditControl.RedrawAfterContentChange() at SegmentEditControl.Document_ContentChanged(Object sender, FrameworkDocumentContentChangedEventArgs args) at AbstractFrameworkDocument.raise_ContentChanged(Object value0, FrameworkDocumentContentChangedEventArgs value1) at AbstractFrameworkDocument.OnContentChanged(Object sender, FrameworkDocumentContentChangedEventArgs args) at SegmentDocument.NotifyContentChanged() at SegmentDocument.RebuildNodesFromContent() at SegmentDocument.Clear() at Sdl.TranslationStudio.Editor.TranslationMemory.TranslationMemoryViewPartControl.UpdateContent() at Sdl.TranslationStudio.Editor.TranslationMemory.TranslationMemoryViewPartControl.set_TranslationResults(ITranslationResults value) at Sdl.TranslationStudio.Editor.TranslationMemory.TranslationMemoryViewPart.OnActiveSegmentChanged(Object sender, EventArgs e) at System.EventHandler.Invoke(Object sender, EventArgs e) at Sdl.TranslationStudio.Editor.TranslationEditor.SideBySideDocumentEditingView.OnActiveSegmentChanged() at Sdl.TranslationStudio.Editor.TranslationEditor.SideBySideDocumentEditingView.SideBySideEditor_ActiveRowChanged(Object sender, ActiveRowChangedEventArgs e) at System.EventHandler`1.Invoke(Object sender, TEventArgs e) at SideBySideEditor.raise_ActiveRowChanged(Object value0, ActiveRowChangedEventArgs value1) at SideBySideEditor.OnActiveRowChanged(Object sender, ActiveRowChangedEventArgs args) at SideBySideEditor.set_ActiveRowNumber(Int32 rowNumber) at SideBySideEditor.UpdateActiveRow(IEditControl editControl) at SideBySideEditor.OnSelectionChanged(Object sender, SelectionChangedEventArgs args) at SideBySideEditor.Target_SelectionChanged(Object sender, SelectionChangedEventArgs args) at System.EventHandler`1.Invoke(Object sender, TEventArgs e) at AbstractFrameworkEditControl.raise_SelectionChanged(Object value0, SelectionChangedEventArgs value1) at FrameworkEditControl.OnSelectionChanged(Object sender, SelectionChangedEventArgs args) at FrameworkEditControlEventSource.SelectionChanged(FrameworkEditControlEventSource* ) at Tree.DocumentControl.vl_WindowProc(DocumentControl* , HWND__* , UInt32 , UInt32 , Int32 ) at FrameworkDocumentControl.vl_WindowProc(FrameworkDocumentControl* , HWND__* h_wnd, UInt32 n_msg, UInt32 w_p, Int32 l_p) at System.Windows.Forms.UnsafeNativeMethods.CallWindowProc(IntPtr wndProc, IntPtr hWnd, Int32 msg, IntPtr wParam, IntPtr lParam) at System.Windows.Forms.NativeWindow.DefWndProc(Message& m) at System.Windows.Forms.Control.DefWndProc(Message& m) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)]]></StackTrace> </Exception> <Environment> <ProductName>SDL Trados Studio</ProductName> <ProductVersion>12.0.0.0</ProductVersion> <EntryAssemblyFileVersion>12.2.5195.7</EntryAssemblyFileVersion> <OperatingSystem>Microsoft Windows 10 Home</OperatingSystem> <ServicePack>NULL</ServicePack> <OperatingSystemLanguage>1033</OperatingSystemLanguage> <CodePage>1252</CodePage> <LoggedOnUser>*************</LoggedOnUser> <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork> <ComputerName>*************</ComputerName> <ConnectedToNetwork>True</ConnectedToNetwork> <PhysicalMemory>8258516 MB</PhysicalMemory> </Environment> </SDLErrorDetails>
Thank you in advance,
Olena