Hi there,
I am working on a server-based project and when checking in files or attempting to run a Pre-Translation of them, I get an error that neither I nor my Project Manager have ever seen before: 'There was a connection protocol error. Please check that you are using the correct HTTP or TCP server connection settings.' I have checked the server settings various times and everything is in order. I have deleted the server, closed Studio 2015 and then opened it again and added the server again and the error still appears. Sometimes it doesn't appear, but the Pre-translation tool doesn't work properly and the TM is not updating. For some reason, I do not have permission to select the 'Update' option in the TM settings.
The error messages are as below:
When I tried to check in a file, the error message was 'The underying connection was closed by the server.'
When trying to run a Pre-Translation: 'There was a connection protocol error. Please check that you are using the correct HTTP or TCP server connection settings'.
Then, when I went to File>Setup>Servers, the server I am working on said it was unavailable and when I clicked on 'Check server availability', I received: TranslationProvider Threw Exception
Has anyone experienced anything similar? Or at least know how I can enable the 'Update' option in this instance? The files I am working on are enormour and very repetitive, so not having the TM updating is slowing me down so much!
Your help is much appreciated