All my programs were wiped-out. I was unable to send the license back. My license for SDL Trados Studio 2015 was purchased on Sept-29-2016. I was informed that I could upgrade for free to SDL Trados 2017. Now what do I do to get back into business? Help would be greatly appreciated.
JO
Hello Johanne,
May I ask if you would like to keep Studio 2015 for the time being, or to move to Studio 2017 immediately?
To send a return of activation request to Support, please fill the form via the following link: http://support.xl8.one/
Once this is done, you will be able to reactivate Studio 2015.
I look forward to hear from you.
Kind regards,
Guillaume
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