Trados 2017 new install: SDL Plugin Management not open, Error when installing plugins manually

Hi everybody,

on my new SDL Trados 2017 installation the SDL Plugin Management is not starting. I can't install *.sdlplugin files with a double click and also can't install plugins manually via the folder C:\Users\<user>\AppData\Local\SDL\SDL Trados Studio\14\Plugins\Packages.

I get an error message in Trados when trying to use this plugin (message below).

I am administrator of the computer, tried the repair function and reinstalled everything. Also with deleting the existing folder under AppData (because they remain after the deinstallation).

All hints are welcome.

Thanks, Markus

Fullscreen stacktrace.xml Download

<SDLErrorDetails time="22.11.2016 16:42:59">
<ErrorMessage>Der Objektverweis wurde nicht auf eine Objektinstanz festgelegt.</ErrorMessage>
<Exception>
<Type>System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
<HelpLink />
<Source>Sdl.Community.StudioMigrationUtility</Source>
<HResult>-2147467261</HResult>
<StackTrace><![CDATA[ bei Sdl.Community.StudioMigrationUtility.Services.StudioVersionService.CreateStudioVersion(RegistryKey studioKey, String version, String publicVersion)
bei Sdl.Community.StudioMigrationUtility.Services.StudioVersionService.FindAndCreateStudioVersion(String registryPath, String studioVersion, String studioPublicVersion)
bei Sdl.Community.StudioMigrationUtility.Services.StudioVersionService.Initialize()
bei Sdl.Community.StudioMigrationUtility.Services.StudioVersionService..ctor()
bei Sdl.Community.StudioMigrationUtility.Integration.StudioMigrationUtilityViewPartAction.Execute()
bei Sdl.Desktop.IntegrationApi.AbstractAction.Sdl.Desktop.IntegrationApi.Extensions.Internal.IAction.Execute()
bei Sdl.Desktop.IntegrationApi.Internal.Adaptors.InternalActionAdaptor.Execute()
bei Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.<>c__DisplayClass3.<ExecuteAction>b__2()
bei Sdl.Desktop.Platform.Implementation.Services.Log.Resources(Object message, Action action)
bei Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.ExecuteAction(IAction action, ActionOrigin origin, Boolean allowToggle)
bei Sdl.Desktop.Platform.WinForms.IgCommandBarAction.Execute()
bei Sdl.Desktop.Platform.WinForms.IgCommandBarAction._lazyButtonTool_ToolClick(Object sender, ToolClickEventArgs e)
bei Infragistics.Win.UltraWinToolbars.ToolBase.OnToolClick(ToolClickEventArgs e)
bei Infragistics.Win.UltraWinToolbars.UltraToolbarsManager.OnToolClick(ToolClickEventArgs e)
bei Infragistics.Win.UltraWinToolbars.UltraToolbarsManager.FireEvent(ToolbarEventIds id, EventArgs e)
bei Infragistics.Win.UltraWinToolbars.ToolBase.OnToolClick()
bei Infragistics.Win.UltraWinToolbars.ButtonToolUIElement.DoClickProcessing(MouseEventArgs e)
bei Infragistics.Win.UltraWinToolbars.ButtonToolUIElement.OnMouseUp(MouseEventArgs e)
bei Infragistics.Win.ControlUIElementBase.ProcessMouseUpHelper(Object sender, MouseEventArgs e)
bei Infragistics.Win.ControlUIElementBase.ProcessMouseUp(Object sender, MouseEventArgs e)
bei Infragistics.Win.Utilities.ProcessEvent(Control control, ProcessEvent eventToProcess, EventArgs e)
bei Infragistics.Win.UltraWinToolbars.UltraToolbarsDockArea.OnMouseUp(MouseEventArgs e)
bei System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
bei System.Windows.Forms.Control.WndProc(Message& m)
bei System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
bei System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
bei System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)]]></StackTrace>
</Exception>
<Environment>
<ProductName>SDL Trados Studio</ProductName>
<ProductVersion>14.0.0.0</ProductVersion>
<EntryAssemblyFileVersion>14.0.5746.0</EntryAssemblyFileVersion>
<OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>
<ServicePack>NULL</ServicePack>
<OperatingSystemLanguage>1031</OperatingSystemLanguage>
<CodePage>1252</CodePage>
<LoggedOnUser>xxxxx</LoggedOnUser>
<DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
<ComputerName>xxxxx</ComputerName>
<ConnectedToNetwork>True</ConnectedToNetwork>
<PhysicalMemory>33427764 MB</PhysicalMemory>
</Environment>
</SDLErrorDetails>

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Thread Subject & Description
Trados 2017 new install: SDL Plugin Management not open, Error when installing plugins manually Hi everybody, on my new SDL Trados 2017 installation the SDL Plugin Management is not starting. I can't install *.sdlplugin files with a double click and also can't install plugins manually via the folder C:\Users\<user>\AppData\Local\SDL\SDL Trados Studio\14\Plugins\Packages. I get an error message in Trados when trying to use this plugin (message below). I am administrator of the computer, tried the repair function and reinstalled everything. Also with deleting the existing folder under AppData (because they remain after the deinstallation). All hints are welcome. Thanks, Markus .code-editor .code-editor-heading{border-top:1px solid #eaeaeb;border-left:1px solid #eaeaeb;border-right:1px solid #eaeaeb;background-color:#fbfbfb;border-radius:3px 3px 0 0;font-size:12.6px;display:flex;justify-content:space-between;align-items:center;overflow:hidden}.code-editor .code-editor-heading .icon{width:32px;height:32px;display:block;overflow:hidden;text-indent:-3000em;background-repeat:no-repeat;background-size:80%;background-position:center}.code-editor .code-editor-heading .fs{background-image:url('https://community.rws.com/cfs-filesystemfile/__key/defaultwidgets/547b4cbb4efb4c3d83533f8f35fb4b7b-1a84591e31034fac832d29ed8584666c/fullscreen.svg?_=637923381702208350')}.code-editor .code-editor-heading .dl{background-image:url('https://community.rws.com/cfs-filesystemfile/__key/defaultwidgets/547b4cbb4efb4c3d83533f8f35fb4b7b-1a84591e31034fac832d29ed8584666c/download.svg?_=637923381702118315')}.code-editor .code-editor-heading .filename{padding:10px;display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.code-editor .code-editor-heading a{color:#3e414a}.code-editor .code-editor-heading a:hover{color:teal} https://community.rws.com/# https://community.rws.com/cfs-filesystemfile/__key/communityserver-discussions-components-files/90/stacktrace.xml?_=636154495778457086 https://community.rws.com/cfs-filesystemfile/__key/communityserver-discussions-components-files/90/stacktrace.xml?_=636154495778457086 <SDLErrorDetails time="22.11.2016 16:42:59"> <ErrorMessage>Der Objektverweis wurde nicht auf eine Objektinstanz festgelegt.</ErrorMessage> <Exception> <Type>System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type> <HelpLink /> <Source>Sdl.Community.StudioMigrationUtility</Source> <HResult>-2147467261</HResult> <StackTrace><![CDATA[ bei Sdl.Community.StudioMigrationUtility.Services.StudioVersionService.CreateStudioVersion(RegistryKey studioKey, String version, String publicVersion) bei Sdl.Community.StudioMigrationUtility.Services.StudioVersionService.FindAndCreateStudioVersion(String registryPath, String studioVersion, String studioPublicVersion) bei Sdl.Community.StudioMigrationUtility.Services.StudioVersionService.Initialize() bei Sdl.Community.StudioMigrationUtility.Services.StudioVersionService..ctor() bei Sdl.Community.StudioMigrationUtility.Integration.StudioMigrationUtilityViewPartAction.Execute() bei Sdl.Desktop.IntegrationApi.AbstractAction.Sdl.Desktop.IntegrationApi.Extensions.Internal.IAction.Execute() bei Sdl.Desktop.IntegrationApi.Internal.Adaptors.InternalActionAdaptor.Execute() bei Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.<>c__DisplayClass3.<ExecuteAction>b__2() bei Sdl.Desktop.Platform.Implementation.Services.Log.Resources(Object message, Action action) bei Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.ExecuteAction(IAction action, ActionOrigin origin, Boolean allowToggle) bei Sdl.Desktop.Platform.WinForms.IgCommandBarAction.Execute() bei Sdl.Desktop.Platform.WinForms.IgCommandBarAction._lazyButtonTool_ToolClick(Object sender, ToolClickEventArgs e) bei Infragistics.Win.UltraWinToolbars.ToolBase.OnToolClick(ToolClickEventArgs e) bei Infragistics.Win.UltraWinToolbars.UltraToolbarsManager.OnToolClick(ToolClickEventArgs e) bei Infragistics.Win.UltraWinToolbars.UltraToolbarsManager.FireEvent(ToolbarEventIds id, EventArgs e) bei Infragistics.Win.UltraWinToolbars.ToolBase.OnToolClick() bei Infragistics.Win.UltraWinToolbars.ButtonToolUIElement.DoClickProcessing(MouseEventArgs e) bei Infragistics.Win.UltraWinToolbars.ButtonToolUIElement.OnMouseUp(MouseEventArgs e) bei Infragistics.Win.ControlUIElementBase.ProcessMouseUpHelper(Object sender, MouseEventArgs e) bei Infragistics.Win.ControlUIElementBase.ProcessMouseUp(Object sender, MouseEventArgs e) bei Infragistics.Win.Utilities.ProcessEvent(Control control, ProcessEvent eventToProcess, EventArgs e) bei Infragistics.Win.UltraWinToolbars.UltraToolbarsDockArea.OnMouseUp(MouseEventArgs e) bei System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) bei System.Windows.Forms.Control.WndProc(Message& m) bei System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) bei System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) bei System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)]]></StackTrace> </Exception> <Environment> <ProductName>SDL Trados Studio</ProductName> <ProductVersion>14.0.0.0</ProductVersion> <EntryAssemblyFileVersion>14.0.5746.0</EntryAssemblyFileVersion> <OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem> <ServicePack>NULL</ServicePack> <OperatingSystemLanguage>1031</OperatingSystemLanguage> <CodePage>1252</CodePage> <LoggedOnUser>xxxxx</LoggedOnUser> <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork> <ComputerName>xxxxx</ComputerName> <ConnectedToNetwork>True</ConnectedToNetwork> <PhysicalMemory>33427764 MB</PhysicalMemory> </Environment> </SDLErrorDetails> jQuery(function(j){ var fullScreenToggle = j('#fragment-1a84591e31034fac832d29ed8584666c1127274120_code-editor-fs'); var codeEditor = j('#fragment-1a84591e31034fac832d29ed8584666c1127274120_code-editor'); fullScreenToggle.on('click', function(){ if (codeEditor.evolutionCodeEditor('fullscreen')) { codeEditor.evolutionCodeEditor('fullscreen', false); } else { codeEditor.evolutionCodeEditor('fullscreen', true); } return false; }); });
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0 Paul over 8 years ago
Hi Markus,

The error message suggest you have actually installed this twice, maybe different versions and definitely in two different places. please can you do the following:

Download the latest version from the appstore

Delete these files/folders if they exist:
c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\14\Plugins\Packages\Studio Migration Utility.sdlplugin
c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\14\Plugins\Unpacked\Studio Migration Utility
c:\Users\[USERNAME]\AppData\Local\SDL\SDL Trados Studio\14\Plugins\Packages\Studio Migration Utility.sdlplugin
c:\Users\[USERNAME]\AppData\Local\SDL\SDL Trados Studio\14\Plugins\Unpacked\Studio Migration Utility

Double click the version you downloaded and try again. If there is no response then manually copy the plugin into this location:
c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\14\Plugins\Packages\

Then restart Studio and hopefully this will help.

Regards

Paul

Paul Filkin | RWS Group

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0 Paul over 8 years ago in reply to Paul

Hi Markus,

Many apologies but I have deleted your reply and we can't recover it!! I did read it first though so perhaps I can just confirm that you removed the locations I mentioned above and then Studio started again. But when you attempted to install the plugin it failed with the error stack below. Also you advised that the plugin is working fine on a different computer.

Fullscreen 6888.stacktrace.xml Download

<SDLErrorDetails time="23.11.2016 11:32:16">
<ErrorMessage>Ein Aufrufziel hat einen Ausnahmefehler verursacht.</ErrorMessage>
<Exception>
<Type>System.Reflection.TargetInvocationException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
<HelpLink />
<Source>mscorlib</Source>
<HResult>-2146232828</HResult>
<StackTrace><![CDATA[ bei System.RuntimeTypeHandle.CreateInstance(RuntimeType type, Boolean publicOnly, Boolean noCheck, Boolean& canBeCached, RuntimeMethodHandleInternal& ctor, Boolean& bNeedSecurityCheck)
bei System.RuntimeType.CreateInstanceSlow(Boolean publicOnly, Boolean skipCheckThis, Boolean fillCache, StackCrawlMark& stackMark)
bei System.RuntimeType.CreateInstanceDefaultCtor(Boolean publicOnly, Boolean skipCheckThis, Boolean fillCache, StackCrawlMark& stackMark)
bei System.Activator.CreateInstance(Type type, Boolean nonPublic)
bei System.Activator.CreateInstance(Type type)
bei System.Lazy`1.CreateValue()
bei System.Lazy`1.LazyInitValue()
bei System.Lazy`1.get_Value()
bei Sdl.Community.ReindexTms.ReindexTmsRibbon.GetContentControl()
bei Sdl.Desktop.IntegrationApi.AbstractViewController.Sdl.Desktop.IntegrationApi.Internal.IViewController.GetContentControl()
bei Sdl.Desktop.IntegrationApi.Internal.Adaptors.InternalViewAdapter.GetContentControl()
bei Sdl.Desktop.Platform.WinForms.ViewPane.set_ViewReference(IViewReference value)
bei Sdl.Desktop.Platform.WinForms.StudioWindowForm.UpdateActiveView()
bei Sdl.Desktop.Platform.WinForms.StudioWindowForm.LoadViews()
bei Sdl.Desktop.Platform.Implementation.StudioWindow.Init()
bei Sdl.Desktop.Platform.Implementation.Studio.CreateWindowInternal(Boolean setActive)
bei Sdl.Desktop.Platform.Implementation.Studio.Run()
bei Sdl.TranslationStudio.Application.Launcher.RunApplication()]]></StackTrace>
<InnerException>
<Type>System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
<HelpLink />
<Source>Sdl.Community.Toolkit.Core</Source>
<HResult>-2147467261</HResult>
<StackTrace><![CDATA[ bei Sdl.Community.Toolkit.Core.Services.StudioVersionService.CreateStudioVersion(RegistryKey studioKey, String version, String publicVersion)
bei Sdl.Community.Toolkit.Core.Services.StudioVersionService.Initialize()
bei Sdl.Community.Toolkit.Core.Services.StudioVersionService..ctor()
bei Sdl.Community.ReindexTms.TranslationMemory.TranslationMemoryHelper..ctor()
bei Sdl.Community.ReindexTms.ReindexForm..ctor()]]></StackTrace>
</InnerException>
</Exception>
<Environment>
<ProductName>SDL Trados Studio</ProductName>
<ProductVersion>14.0.0.0</ProductVersion>
<EntryAssemblyFileVersion>14.0.5746.0</EntryAssemblyFileVersion>
<OperatingSystem>Microsoft Windows 10 Pro</OperatingSystem>
<ServicePack>NULL</ServicePack>
<OperatingSystemLanguage>1031</OperatingSystemLanguage>
<CodePage>1252</CodePage>
<LoggedOnUser>xxx</LoggedOnUser>
<DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
<ComputerName>xxx</ComputerName>
<ConnectedToNetwork>True</ConnectedToNetwork>
<PhysicalMemory>33427764 MB</PhysicalMemory>
</Environment>
</SDLErrorDetails>

Paul Filkin | RWS Group

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