Error message: "The process cannot access the file because it is used by another process"

Question

Hello, 
 I&rsquo;m having a persistent problem with Trados Studio, I hope someone can help me! 
 My PC is running Windows 10 and I am currently working with Studio 2017. 
 Whenever I try to save the target file I get an error message saying that &ldquo;the process cannot access the file because it is used by another process&rdquo;. The message is in Italian, and the name and location of the file change each time, but the file is always located in the AppData\Local\Temp\SDLTempFileManager folder. Please find attached two screenshots of the Error Messages for your reference. 
 I&rsquo;ve tried anything I could think of, and anything I read both in the SDL Community and in other forums, but nothing has worked so far: restart, check whether any winword process is running (but it isn&rsquo;t), remove the project from Studio and open it again after restarting, saving the file in a different and empty folder, disinstall and reinstall both Trados Studio and MSOffice, temporarily disable the anti-virus &hellip;. What&rsquo;s more, the file in the above-mentioned folder doesn&rsquo;t exist! 
 
 Following the advice of the Italian Trados support team, I once managed to create a new project and use the TM to retrieve my work. Last time, however, even this trick didn&rsquo;t work and I had to adjust the file manually. Luckily it was a short file, but these last resorts are too time-consuming and severely impact productivity. 
 Do you have any suggestions?? 
 Thank you for your time and attention. 
 Kind regards, 
 Francesca

Jesse Good · Accepted Answer

Hi Francesca, 
 To determine the root of the problem, I recommend using the app "Process Explorer" to determine what processes have a lock on the file. 
 There is an explanation here with step-by-step instructions on how to do it (this should tell you the root of the problem): 
 http://superuser.com/a/399660

Francesca Sarpi · Answer

Thank you, Jesse. 
 
I downloaded and used "Process Explorer", but had troubles finding the file. Whenever I searched there were no matching items. 
 
In the end I cleaned up my PC again, disinstalled and removed both the anti-virus and antimalware software, plus a few more applications, and now Trados Studio seems to work smoothly again! I'll keep my fingers crossed and see what happens in the next few days. 
 
Thank you so much for your prompt reply and advice!! 
 
I wish you a happy holiday season and a wonderful New Year! 
 
Best regards, 
Francesca

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Error message: "The process cannot access the file because it is used by another process"