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Trados is crashing when I make a wave of long video clip.

Kyeong hwan Jang

Fullscreen sdlerror-2021222-18h27m37s.sdlerror.xml Download 
<SDLErrorDetails time="2021-02-22 오후 6:27:42">
  <ErrorMessage>UCEERR_RENDERTHREADFAILURE (예외가 발생한 HRESULT: 0x88980406)</ErrorMessage>
  <Exception>
    <Type>System.Runtime.InteropServices.COMException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <ErrorCode>-2003303418</ErrorCode>
    <HelpLink />
    <Source>PresentationCore</Source>
    <HResult>-2003303418</HResult>
    <StackTrace><![CDATA[   위치: System.Windows.Media.Composition.DUCE.Channel.SyncFlush()
   위치: System.Windows.Interop.HwndTarget.UpdateWindowSettings(Boolean enableRenderTarget, Nullable`1 channelSet)
   위치: System.Windows.Interop.HwndTarget.UpdateWindowPos(IntPtr lParam)
   위치: System.Windows.Interop.HwndTarget.HandleMessage(WindowMessage msg, IntPtr wparam, IntPtr lparam)
   위치: System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   위치: MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   위치: MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   위치: System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   위치: System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
   위치: System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
   위치: MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)]]></StackTrace>
  </Exception>
  <Environment>
    <ProductName>SDL Trados Studio</ProductName>
    <ProductVersion>Studio16</ProductVersion>
    <EntryAssemblyFileVersion>16.1.3.4096</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Home</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1042</OperatingSystemLanguage>
    <CodePage>949</CodePage>
    <LoggedOnUser>DESKTOP-VB37DAH\flitto</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>DESKTOP-VB37DAH</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>16309396 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>

Error message window in SDL Trados Studio showing 'UCEERR_RENDERTHREADFAILURE ( HRESULT: 0x88980406)' with a red 'X' icon and a close button.

Hi, I'm glad SDL Trados offers a great plugin to process subtitles.

It works just fine when i'm handling short video clip under 10 minutes or so.

But when I processed 40 minutes video, Trados just crashed with above error report.

I want to know if there's a solution.

Thanks

+ Thanks for your kind answer.

I updated windows, nvidia game ready driver, but it didn't worked.

I tested different videos, and I figured something like below.

1. It only crashes when I click 'Show Sound Waveform' option. Linking video works just fine regardless of length.

2. Last time I checked, Video that is 25 minutes length had no problem at all. Sound waveform created successfully.

3. It starts to crash when the video is around 30 minutes or over.

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[edited by: Trados AI at 11:00 AM (GMT 0) on 4 Mar 2024]
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  • 0 in reply to Daniel Hug

    Thanks for the tip. Unfortunately, it didn't work for me.

    That leads me to believe that file size is not the issue, at least in my case. I'm currently working on four different video files and I only have issues with one. It's the largest of all of them, but it's not significantly bigger than the others (~580 MB).

    I first tried to lower the resolution without changing the file type, which changed the file size to 163 MB, but that didn't work. I then encoded the file as you suggested above, 3gp at 352 x 288 px, which changed the file size to 54 MB, but I still get the same error message.

    Since the other three files work just fine, it appears the problem might be with the file itself.