Trados Studio > 7. Subtitling

an error occurred while retrieving your license. Error ID: 219

SeonHo Heo 2 days ago

Hello,

I clicked "Deactivate All" in the Trados License Manager for licenses that are no longer needed, but I received a pop-up message as shown in the screenshot below.

Additionally, is there a way to delete the cached license data registered in the Trados License Manager?

I look forward to your response.

Let me know if you need any further assistance!

Trados License Manager pop-up with a warning icon displaying the message 'An error occurred while retrieving your license. Error ID: 219'. There is a button with text in Korean.

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[edited by: RWS Community AI at 5:05 AM (GMT 0) on 29 Oct 2024]

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Thread Subject & Description
an error occurred while retrieving your license. Error ID: 219 Hello, I clicked "Deactivate All" in the Trados License Manager for licenses that are no longer needed, but I received a pop-up message as shown in the screenshot below. Additionally, is there a way to delete the cached license data registered in the Trados License Manager? I look forward to your response. Let me know if you need any further assistance! https://community.rws.com/resized-image/__size/1800x1200/__key/communityserver-discussions-components-files/490/pastedimage1730178082083v1.png
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