Hi,
where can I get real customer service at SDL? Is there any email or phone number?
Hi,
where can I get real customer service at SDL? Is there any email or phone number?
If you wish to have that type of support you need a support contract. Although if your query is about subtitling you might be better off posting in here as there are plenty of people with expertise in this field who might be able to help you out.
But if you really want technical support from RWS (there is no SDL) then your options would be here: https://www.trados.com/support/support-and-maintenance/
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
If you wish to have that type of support you need a support contract. Although if your query is about subtitling you might be better off posting in here as there are plenty of people with expertise in this field who might be able to help you out.
But if you really want technical support from RWS (there is no SDL) then your options would be here: https://www.trados.com/support/support-and-maintenance/
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub