Hi there
I got several notices today to update my MultiTrans plug in for Trados Studio. I clicked to upgrade to version 3.1.2.0 and a reboot was required. After rebooting Trados issued a warning that the update had not been validated and should not be installed. So I clicked "No".
Can any one confirm this update is secure and tell me where I can go to confirm upgrades automatically if possible.
Cheers,
David Rumsey
Hi David,
Could you confirm which version of Studio 2021 you're using? Go to Help > About Trados Studio, then the version will at the top of the popup window (e.g. "Trados Studio 2021 SR2 - 16.x.x.xxxx")
In any case, could you first try uninstalling the MultiTrans plugin as described in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000010617
Then download the plugin from the AppStore ( https://appstore.sdl.com/language/list/sdl-trados-studio/last-updated/?search=MultiTrans ) and re-install it by double-clicking the ".sdlplugin" file once it's downloaded.
Let me know if this solves the issue
Hi David,
Could you confirm which version of Studio 2021 you're using? Go to Help > About Trados Studio, then the version will at the top of the popup window (e.g. "Trados Studio 2021 SR2 - 16.x.x.xxxx")
In any case, could you first try uninstalling the MultiTrans plugin as described in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000010617
Then download the plugin from the AppStore ( https://appstore.sdl.com/language/list/sdl-trados-studio/last-updated/?search=MultiTrans ) and re-install it by double-clicking the ".sdlplugin" file once it's downloaded.
Let me know if this solves the issue
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