Hello! I have a subscription for a year and I bought the Studio about a month ago. Now I can't access it and get this message: Your cloud account has reached the maximum number of registered devices for the current subscription. How can I deal with this problem?
Hello Anna,
We are sorry to hear that you are encountering this problem. This forum is for MultiTrans questions but I was able to find this article from our Knowledge Base that provides a potential solution: https://gateway.sdl.com/apex/communityknowledge?articleName=000013519. If you are still having issues, I would recommend reviewing this forum: https://community.rws.com/product-groups/trados-portfolio/f/licensing and maybe asking your question there if you can't find a solution.
Thank you
Hello Anna,
We are sorry to hear that you are encountering this problem. This forum is for MultiTrans questions but I was able to find this article from our Knowledge Base that provides a potential solution: https://gateway.sdl.com/apex/communityknowledge?articleName=000013519. If you are still having issues, I would recommend reviewing this forum: https://community.rws.com/product-groups/trados-portfolio/f/licensing and maybe asking your question there if you can't find a solution.
Thank you
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